By Frank Raczon, Senior Editor | January 22, 2021
Keeping excavator operating costs down depends not only on managers doing the blocking and tackling such as routine maintenance, but also on taking advantage of ever-evolving technologies such as telematics and machine control.
“Managers can keep operating costs down by making good use of telematics,” says Sung Sook Kim, product manager, mid-sized excavators, Volvo CE. “We often hear that telematics programs overwhelm them with data and don’t provide actionable insights, which is why we developed ActiveCare Direct.”
The ActiveCare Direct model uses the company’s telematics to cull and simplify data, and then alerts managers when immediate attention is needed, providing the probable cause, a recommended solution, and the potential consequences of not acting. There is also a mechanism to provide monthly reports that managers can use to optimize utilization, improve uptime, and reduce oper
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