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E-commerce complaints: Malaysian industry calls for clampdown on ‘unauthorised’ online sales The Malaysian Dietary Supplement Association (MADSA) says its brand members are being disadvantaged by ‘unauthorised’ online retailers selling their products at lower prices – and is calling on the government to clampdown on the situation.
MADSA said its association members, which include supplement brands and direct-selling firms, have voiced concerns on the sale of their products via unauthorised retailers on third party e-commerce platforms.
Products sold via these channels are not registered in Malaysia and therefore do not come with a MAL registration number. They are usually sold at a lower price as compared to those sold in pharmacies.
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