TCM0306100 - Specialist areas: international: pre-award: international pre-award claims - initial action
You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals.
Reasons not to follow this guidance
You do not need to follow this guidance if
you are dealing with a case that is ‘Award Issued’ or there is a current award in payment.
Checklist
you have the correct user roles to follow this guidance.
you are in the correct MU. Use TCM0322460 for the correct MU number
you know the nationality of the customers. You can get this from NIRS.
TCM0304400 - Specialist areas: international: miscellaneous: EU involvement - adding a child or qualifying young person post award
You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals.
Reasons not to follow this guidance
You do not need to follow this guidance if
the award is not at status ‘Award issued’
the child or young person has been excluded from the award. For how to do this, use TCM1000241.
Checklist
you have the correct user roles to follow this guidance.
you are in the correct MU. Use TCM0322460 for the correct MU number
Check the TC648 to see if any arrears of CTC have been paid
If the TC648 shows that no arrears of CTC have been paid, go to Step 6
If the TC648 shows that arrears of CTC have been paid
inform the EU Member State that a reimbursement is not possible using
an E001 where the request was made on an E-form
a UK-PL if the request was from Poland
Follow the guidance European Union Member States contact - TCM0305100
send the documents to storage, follow the guidance in TCM0074140
Note: Where the request was made using a SED F012 or F013 please contact your Technical Advice Line Officer (TALLO)
TCM0306200 - Specialist areas: international: pre-award: international pre-award claims - Crown servants
You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals.
Reasons not to follow this guidance
Neither customer on the claim is a Crown Servant or NAFFI Worker.
Checklist
Background
Note: This guidance does not include Crown Servants posted overseas whose partner is a non-UK national who does not have a National Insurance number.
If both the Crown Servant and partner are non-European Union (EU) nationals - for example, a Ghurkha married to a Nepalese - the claim should be referred to the Persons from Abroad Team (PFA) for them to consider residency.
issue a TC603D2 if the claim covers PY and PY-1
issue a TC603D if the claim covers PY only
issue a TC603R in all cases
update Household Notes with the message SU04 from TCM0172080. For how to do this, use TCM1000001
take no further action
If it is System Terminated and the EU Member State has not confirmed the composition of the family on the e-form or SED, and / or there are changes of circumstances, contact your TALLO for advice on what to do.
If it is terminated for any other reason, contact your TALLO for advice on what to do.