Holding State Bank of India (SBI) and SBI Life Insurance Co Ltd (SBI Life) guilty of unfair trade practice and deficiency in service in rejecting the death insurance claim of a borrower of a home loan, the national consumer disputes redressal commission (NCDRC) directed them to settle the claim in full in terms of the related policy and pay compensation of Rs8,000. While setting aside the order of Punjab state consumer disputes redressal commission, NCDRC affirmed the order passed by the Gurdaspur district consumer disputes redressal forum.