Medallia named LEADER in Report for Customer Feedback Management Platforms by Independent Research Firm; Steps up Presence in Korea | 2021-06-09 15:30:00
Medallia, Inc.: ARC Europe Group Leverages Medallia to Streamline Experience of Roadside Assistance Customers
Captures insights to positively enhance the customer journey Medallia, Inc. (NYSE: MDLA), the global leader in customer and employee experience and engagement, today announced that ARC Europe Group, the largest provider of B2B roadside assistance and mobility solutions, is leveraging the Medallia Experience Cloud platform to improve customer retention and brand loyalty during an unforeseen event on the side of the road.
ARC Europe Group and its network of automobile clubs across Europe have been serving as the leading partners of automakers for 30 years providing end-to-end customer service through a multiple set of solutions, spanning from service delivery at the roadside, to EV Assistance (including assistance at the charging stations) and over the air assistance following the new Connected Car services requirements.
ARC Europe Group Leverages Medallia to Streamline Experience of Roadside Assistance Customers totaltele.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from totaltele.com Daily Mail and Mail on Sunday newspapers.
4 months ago
SAN FRANCISCO–(BUSINESS WIRE)–Medallia, Inc. (NYSE:MDLA), the global leader in experience management, announced that Elizabeth Carducci has been promoted from executive vice president, industry solutions and GTM strategy to chief revenue officer. Reporting to the chief executive officer, Elizabeth will add leading the global industry sales function to her current responsibilities of directing the solutions consulting, solutions principals, product marketing and market intelligence functions. Greg Philiotis is being promoted from senior vice president, head of EMEA sales, to oversee all international industry sales and will report to Elizabeth.
“Elizabeth is one of the most connected and respected leaders in the experience management space. I am delighted to announce her appointment as Medallia’s chief revenue officer. She has been a critical contributor to our go-to-market success and has a history of building great teams. With t