Anantara Riverside Bangkok Resort has appointed Michael Robinson as General Manager effective January 2023 at their 11-acre urban escape on the Chao Phraya River. In his new role, Michael will oversee all operations, including 281 guestrooms and 95 suites, 11 restaurants and bars, luxury river cruise Loy Pela Voyages, Anantara Spa, BDMS Wellness Clinic Retreat, and extensive meeting and event facilities.
Respected general manager Chris Franzen is back in Qatar, now in charge of the brand-new Waldorf Astoria Lusail. It has been close to two years since the Swiss hotelier has worked in operations, spending that time in advisory roles in his home country since July 2021.
Building on the learning experience of its ‘Qatar Host’ programme, Qatar Tourism is offering complimentary in-person Service Excellence training courses to