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taking advantage of the pandemic. yes, it seems criminals have taken advantage of our anxieties during the pandemic to try to catch us out. £3115 million has been stolen by fraudsters over the last year. the scams can be very convincing. millie clark received what she thought was an email from her phone company, asking her to update her payment details. then, a few days later, the scammers called claiming to be her bank. this time they got her login security code and used all the info to clean out her accounts. she lost thousands of pounds. ijust wasn t on the ball because, you know, my business had just shut because of the pandemic. so, i m self employed, i ve got no income, the last thing i need is my bills to not be going through. i don t trust anyone now. they still try and ring me even now! because i guess once they ve got your details, then they ll keep trying. the impact it s had on my mental health i mean, i didn t get out of bed for about a week. i just couldn t.
yesterday at what has happened over the past year, with the pandemic they are getting more and more sophisticated, more difficult to work out if they are legitimate or not. we ve had dozens of emails from viewers this morning who ve seen an increase in scamming attempts over covid. more people alone, at home, feeling vulnerable and criminals have been taking advantage of that. around £34.5 million has been stolen by fraudsters over the last year. and they can be so convincing. we spoke to millie. by contacting her once on email, then again by the phone pretending to be her phone company, then her bank, they harvested enough information to clean thousands from her accounts. ijust wasn t on the ball because, you know, my business had just shut because of the pandemic. so, i m self employed, i ve got no income, the last thing i need is my bills to not be going through. i don t trust anyone now. they still try and ring me even now! because i guess once they ve got your details, then t
the impact it s had on my mental health i mean, i didn t get out of bed for about a week. ijust couldn t. i could not face it. ijust slept my way through it, because it was the only time i wasn t awake and just panicking. my biggest fear being, on this conversation now, is, are people going to think i m stupid for actually.? do you know what? if i can raise awareness tojust one more person who doesn t make the same mistake, then that s a good thing to do, i think. big thanks because that isn t easy. you managed to get her money back. millie managed to get the money back. but others haven t been so fortunate. police are battling to bring down websites selling fake covid testing kits and masks. one man was even charged with giving out a fake jab. we re shopping online much more making it a top target. 0nline fraud has risen by 42% since march. it s now at an all time high. and romance fraud where people are conned out of cash by those pretending to want