This have a really important role. We have to be able to provide the tools for the technology in ways that the people can hear. I am happy to be your speaking with you because i think this is an incredibly important topic. This afternoon, there is a workshop on addressing multiple barriers for accessing technology, and it will be a brainstorming session where someone from my office and a couple of other people will be leading a discussion of what issues people run into and how you deal with them. I think it is a really important topic and i think it is probably one of the most important things people could be talking about now. For all of us, technology is here and going to be here, and we all need it. Thank you very much. [applause] thank you. Thank you. Thank you. I am really pleased to be up here well, not really, but youre so pleased to be able to tell you about two things before lunch i am pleased to be able to tell you about two things before lunch. As you know, this is the middl
More 25 more time added to get their job done, and that to me says were not staffed correctly, one, or were managed improperly. Well, i think that the staffing at the in the Academy Locations is adequate for the mission at hand. At the headquarters in my environment, the staff i manage, we have a very lightfoot fri fo. If you bring somebody in to train, they know how to train or you wouldnt have brought them in to train, and to sit here and make the point that they got to have two extra hours at the end of the day to prepare for tomorrow in terms of training when theyre not consuming the whole eight hours during the training anyway just doesnt make sense. It doesnt pass the smell test to me. Again, i dont want any cut in pay. I want this stuff restored. My question is, is the assumptions under which were doing all this dont pass muster for common sense. Your testimony is that everybody at the Border Patrol needs an extra two hours a day to get their job done, and thats whether theyre o
This morning at 4 00 a. M. That tells you how dedicated people were to be able to produce it and have it here today. I wanted to thank paul grant, who has worked with the project with the Family Services Agency Senior Community Services employment program. You will see his good work here also john boswell, who came in at the last minute and help us pull this together. He did it in exchange for tyne bank hours with the Bay Area Community Exchange Time bank. If you want to know about that, you can learn about that across the hall after lunch. Finally, from the Broadband Technology opportunity program, which provides opportunities for seniors and people with disabilities to teach each other, to learn from each other, and create more connections across all of our communities. Please q the video, and after that, we will dismiss for lunch after a little explanation. We want people to come into the center and learn how to use all the Different Social Media so they are not left behind. We do n
Disability. The other believe that we have is that it is important to step back from what we know at listen to our clients. Has to stop putting our beliefs on them. We have to look at where people are coming from with technology. And figure out what the issues are that they are having. The big question that we often asked is, when someone is struggling, is that a disability issue or a learning curve issue . We find that the disability issues are the easy fixes. The small print, hard to use a mouse, all of that is very easy to fix. The learning curve issues are really the hard ones for most people. Most seniors and dont have a tool box of strategies for dealing with technology. We were more able to figure things out. I may not know where the downloads folder is, but i know it exists. I might have trouble finding it, but i know it is there. For someone that doesnt speak technology as well as i do, they dont know how to look for it. If you are someone i have an analogy for you. How many p
Ability to stay home. And we will launch a touch screen interface for those that want to connect through video. I want to share with you a few things that users are saying at telling us about their experience. 91 says that it helps them share information. That is the number one thing that people providing support to us want. 80 says that it strengthens connections. How can using something online actually make us feel closer or more connected to our friends and family . Out it works, the more connected the leafy zero with the more information we have. If any of you have grandchildren living far away, if they know that you have recently been to the theater or play cards with friends or had a family dinner, they feel more connected to you and telling the you have been to the doctor and all of those things. This is the way that technology can help people distant connect with us. 75 of our users say that we work with others to provide care and support. Today, ties is three years old, and we