one of the most important parts of that story. john, you were struck by some of the witness accounts. what stood out to you? first, our thoughts and prayers go out from dallas to our friends in el paso. we know the pain of a mass shooting and we know it s going to be a long recovery for them. from the witnesses, i was encouraged that they had drills in the mall just a month ago that helped them plan and prepare for this event. i was very encouraged, the employee accounts, the eyewitness accounts, that employees actually grabbed citizens, grabbed members of the public, sheltered them, got them out of the line of fire. as somebody who has been studying these shootings for a couple of decade, i m encouraged about our citizens being proactive, about them training, about them planning, and about