beck has more. reporter: monday morning in nashville unlike any other as calls began pouring in i think we have a shooter reporter: terrified teachers barricading students from the gunfire they could hear rooms away calls from school employees hiding in offices, in the gym, a teacher speaking to children in whispers afraid to be heard. on the other end of the line this team of five emergency dispatchers quickly declaring it mass shooting. this is a school shooting and be prepared to receive victims reporter: the calls quickly stacking up, dispatchers jumping from one call to the next, but aubrey stuck on one line for 35 minutes. it was a pastor hiding in a closet he was crying, praying with me, we can t lose kids reporter: george allen took a
away i hear another shot reporter: calls from school employees hiding in offices, in the gym. a teacher speaking to children in whispers. afraid to be heard please hurry. reporter: on the other end of the line, this team of five emergency dispatchers quickly declaring it a mass casualty. this is a school shooting be prepared to receive victims reporter: the calls quickly stacking up. dispatchers jumping from one call to the next, but aubrey warnock stuck on one line 34 minutes. a pastor hiding in a closet. he was crying, he was, pray for me. we can t lose kids reporter: george allen took a call from a teacher tucked away with 17 students allen urging her to stay calm and hidden frantic and wanting help, and it s all you can say, is we re coming 14 minutes was awesome, but 14 minutes to us seems like
yes, please hurry up. reporter: on the other end of the line, this team of five emergency dispatchers, quickly declaring it a mass casualty there. there has been a school shooting. and be prepared to receive victims. reporter: the calls quickly stacking up. dispatchers jumping from one call to the next, but aubrey warnock stuck on one line 35 minutes. it was a pastor hiding in a closet. i mean, he was crying. he was pray with me , we can t lose kids . reporter: george allen took a call from a teacher tucked away with 17 students. allen urging her to stay calm and stay hidden. they re frantic and wanting help. and that s all you can say is we re here. we re coming for you. people say 14 minutes was awesome. but 14 minutes to us seems like hours. i think the hardest part for me was seeing the update, one down by the main entrance, two to three in the hallway. and we realized that it was real.
B.C. s ambulance paramedics have ratified a new collective agreement with the province, but the union s president says the fight to improve service for patients continues.