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The Environmental Cost of Retail Returns Explored in Coresight Research’s New Report, The Hidden Cost of Retail Returns, Commissioned by Newmine April 16, 2021 71% of U.S. online shoppers over the age of 18 would return an online purchase to a store rather than through the mail if it were shown to reduce carbon footprint NEW YORK, NY, April 16, 2021 – As consumers continue to migrate online for a greater share of their overall shopping, returns have become a critical and growing issue for retailers and brands. Coresight Research’s Sustainability Insight Report, The Hidden Costs of Retail Returns, commissioned by Newmine, details the variety of ways in which product returns have exacerbated the challenge of creating a sustainable retail business.

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