Welcome back to our series on the importance of trust in business and how an individual or organization builds trust. Today, we look at an area that almost everyone has had a negative experience in - be it directly or indirectly – Land Surveying. Our focus is on Ethics of Land Surveyor. In an article titled ‘Land Surveying: Ethics of a Land Surveyor’, posted by Dadeville Land Surveying, Alabama, the …
WE continue our series on the importance of trust in business and how an individual or organization builds trust. Today concludes our focus on broken promises. We ended last week after discovering that the cash credit which was promised by the shipping agency had turned into a shipping credit that could only be applied when their service was used, I felt that they misrepresented themselves and was flabbergasted at the …
Welcome back to our series on the importance of trust in business and how an individual or organization builds trust. In an article by Customer Experience Consultancy titled “The easiest way to destroy the customer experience.” The author is quoted as saying “If you make a promise or a commitment to a customer, you had better keep it! Telling a customer, you are going to do something is as good …
In our last edition we began a series on the importance of trust in business and how does an individual or organisation build trust. We began by sharing an experience at a renowned high end hotel chain that boasted of impeccable service in a world where service extends beyond the walls of their hotels. In summary, several bedbugs were sited on the mattress and sheets and a senior housekeeping staff …