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Customs open 2 more Customer Care Centers

(MANILA BULLETIN FILE PHOTO) The Port of NAIA-CCC will serve as a One-Stop Shop or central hub for Customs-related transactions in NAIA such as document receiving and releasing, payment, document tracking, and general stakeholder information while the NAIA-CMEC CCC will house parcel-related transactions such as parcel tracking, shipment information, follow-ups, parcel inquiries and other concerns to further assist NAIA stakeholders in managing their businesses in the port. Furthermore, both centers aim to support the Bureau’s effort to further re-engineer the BOC systems and processes towards a credible and efficient customs service, and fully implement No Contact Policy to eliminate corruption opportunities.

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