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The global voice biometrics market size to grow from USD 1.1 billion in 2020 to USD 3.9 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 22.8% during the forecast period.
The services segment is expected to grow at a higher CAGR during the forecast period
The global voice biometrics market has been segmented by component. The component segment is further categorized into solutions and services. Based on the solutions segment, the market is divided into platform and software. The services segment is further divided into managed services and professional services. The services segment is anticipated to grow at a higher CAGR during the forecast period. The growth of the services segment is governed mainly by the complexity of operations and the surge in the deployment of voice biometrics solutions during the forecast period.
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Ryanair and Virgin Atlantic were the worst airlines for flouting the law by delaying refunds for cancelled holidays last year, a damning survey found.
Customers with package holidays are legally entitled to their money back within 14 days of cancellation, while airlines should refund passengers within seven days.
But major operators often failed to meet the legal timeframes, meaning billions of pounds of cash refunds were illegally withheld from travellers.
A survey, by consumer champion Which?, found a third of customers who had a flight cancelled by Ryanair and Virgin Atlantic waited more than three months for their cash back
Customers were also left infuriated by having to spend hours on overwhelmed phone lines chasing the cash they were entitled to.
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