There is an emotional difference between thanking customers and honoring them. And that difference drives whether customers are simply satisfied or become enthusiastic advocates.
FPL's Customer Advocacy team helps customers in need | Coral Gables Community News# communitynewspapers.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from communitynewspapers.com Daily Mail and Mail on Sunday newspapers.