(MURFREESBORO) WGNS salutes all telecommunicators in Rutherford County. This Sunday through Saturday (April 10 - 16, 2022) is NATIONAL PUBLIC SAFETY TELECOMMUNICATORS WEEK. These persons at the various agencies across the nation, are the life-lines between those in need of help and emergency responders. THANK YOU for a job well done!
Locally, the Murfreesboro Emergency Communications Center (ECC) is one of the first 911 Centers in Tennessee to implement an innovative new technology called CueHi .
MURFREESBORO, Tenn. – The Murfreesboro Emergency Communications Center (ECC) is one of the first 911 Centers in Tennessee to implement an innovative new technology called CueHit PowerEngage to track citizen satisfaction and solicit feedback after a call is made to the ECC. The new technology uses text messaging to contact some 911 and non-emergency callers who have recently reported or been involved in certain types of incidents. These text messages are sent out hours or days after .
The Murfreesboro Emergency Communications Center is one of the first 911 Centers in Tennessee to implement an innovative new technology called CueHit PowerEngage.