Reports - EV Owners Less Satisfied With Dealer Service
A new report by J.D. Power indicates that owners of battery-electric vehicles are less satisfied with the work dealers perform on their vehicles. Here’s how BEV owners’ experiences differ from other car owners following service work.
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J.D. Power’s latest 2021 Customer Service Index (CSI) Study finds that owners of battery-electric vehicles (BEVs) are less satisfied with the service performed on their vehicles than owners of traditionally-powered or plug-in hybrid electric vehicles. J.D. Powers’ study summarizes the issue succinctly, saying, “A large reason for this is that BEV owners are 2.5 times more likely to not experience their service completed right the first time.”
today. you want to pay attention to this first story consumer report list. joining us now is lauren simonetti. lauren? i don t have a car. i cleared this list. when it is time for your next set of wheels avoid the honda civic. it has a choppy ride and noisy cabin and honda took too many short cuts. the prius c the cheapest in the line consumer reports critique it is just like the civic. jeep liberty, ford edge and dodge grand caravan. that one apparently squeaks. i love my iphone and ipad. no more youtube? google youtube will not be included in the next version of the software used in the iphone and ipad. apple featured youtube as an app