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Later this morning. britain s hard pressed retailers have faced the double whammy of dismal summer weather and ever higher interest rates. live now to kate hardcastle mbe, consumer expert, insight with passion. thanks so much forjoining us today. what are you expecting forjuly s retail sales? thanks for having me. we are expecting a mixed picture because very much consumers are reactive to things like whether andindeed reactive to things like whether and indeed the emotion of the moment. something like the football this weekend could create some buoyancy in retail sales. we are still seeing consumers reacting to an ever changing landscape when it comes to their budget. and there is this quandary going on all the time trying to do the best for theirfamilies. all the time trying to do the best fortheirfamilies. seeing best for their families. seeing a lot best fortheirfamilies. seeing a lot of consumers shop home brand, shop smartly, seeing the growth of the e commerce market. the second
There. sizzling temperatures and online bargains saw retail sales here in the uk climb by 0.7% injune. the monthly increase was higher than analysts expected. the warmer weather helped, and supermarkets pushed promotions as well to woo customers. it continues an upward trend in spending from may but with the cost of living continuing to rise, will it last? i put that to kate hardcastle, who s a consumer expert. there s a lot underneath, when you lift the bonnet to see actually why this spending s happening and it s certainly not a case that people are feeling comfortable with the cash they ve got. a lot of borrowing is happening, a lot of people are being slightly impetuous and choosing joy over perhaps the reality of how they feel financially. will it continue, is the question? because we ve asked ourselves this when we ve seen slight peaks in this cost of living crisis period before, and it has continued. it s continued in spite of how
Voucher. i use my phone to beep all my loyalty schemes at different places. you don t necessarily check when they expire. millions of pounds worth of vouchers. i know you look horrified! millions of pounds of vouchers go unclaimed every year. we will speak to a consumer expert. what would you say to perhaps persuade a person who is not on board of the loyalty scheme thing? sell it to me. board of the loyalty scheme thing? sell it to me sell it to me. you are missing a trick. obviously sell it to me. you are missing a trick. obviously my sell it to me. you are missing a trick. obviously my the - sell it to me. you are missing a| trick. obviously my the retailers trick. 0bviously my the retailers are not daft. it is a way of getting you through the doors. they harness and package your data and sell it on, but you can make it work for you. on, but you can make it work for ou. ., ~ on, but you can make it work for oh. ., ., on, but you can make it work for ou. ., ~ ., , ., on, but y