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AUBURN â On its 16th anniversary, Auburn Essential Services has grown to âseveral thousandâ customers and 25 employees, the Auburn Common Council heard Tuesday.
Chris Schweitzer, general manager of the city-owned broadband utility, delivered its annual report in a council meeting at City Hall.
The utility experienced a record year in revenue growth and customer count during 2020, Schweitzer said. He did not provide specific numbers.
Improving its services, AES employed its first business development coordinator. It added an after-hours technical support team that takes calls until 9 p.m. on weekdays and from 9 a.m. to 9 p.m. on weekends.
The utility also began doing its own network construction for savings and speed, he said.