Tesla Apologizes After Customer Protests at Auto Shanghai, to Share Car Data with Chinese Regulator News18 2 hours ago News18 © Provided by News18 Tesla Apologizes After Customer Protests at Auto Shanghai, to Share Car Data with Chinese Regulator
Tesla Inc apologised to Chinese consumers for not addressing a customer’s complaints in a timely way, and said it would launch a review of its service operations in the world’s biggest auto market. The unusual public apology from Tesla followed criticism in state media, and an incident at the Shanghai auto show that got wide attention in China’s social media. An unhappy customer by clambered atop a Tesla at the auto show to protest the company’s handling of her complaints about malfunctioning brakes.
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Reuters
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