A rumored leak of Taylor Swift's The Tortured Poets Department spread online two days before its release, but it wasn't the first time one of her albums leaked.
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Why does a company send out a customer satisfaction survey? Generally, it is to find out if they did a good job or what they can do to make the experience better.
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You may not be guilty of even one of these, but discussing the list can get you thinking about other things to stop doing or give you an idea of something to start doing.