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Nexus support
If your handset breaks down, give us a call on 0800 800 150. We ll try to fix the problem as quickly as we can, ideally without you having to send the handset in for repair. If it does need to be repaired, we ll sort everything out for you.
Important information
The legal stuff
Δ If you sign up to a new contract or renew your contract for a Landline (including call charges, features, add-ons and plans), BT Mobile (including plans, monthly add-ons, call, text, and data charges), BT Broadband, BT TV or BT Sport (including TV and Sport add-ons) the monthly price will increase each year from March 2022. That increase is based on the Consumer Price Index Rate of inflation which is published in January each year plus 3.9%.
Nexus support
If your handset breaks down, give us a call on 0800 800 150. We ll try to fix the problem as quickly as we can, ideally without you having to send the handset in for repair. If it does need to be repaired, we ll sort everything out for you.
Important information
The legal stuff
Δ If you sign up to a new contract or renew your contract for a Landline (including call charges, features, add-ons and plans), BT Mobile (including plans, monthly add-ons, call, text, and data charges), BT Broadband, BT TV or BT Sport (including TV and Sport add-ons) the monthly price will increase each year from March 2022. That increase is based on the Consumer Price Index Rate of inflation which is published in January each year plus 3.9%.
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