US DOT urged to adopt consumer protections for airline passengers
February 17, 2021
US DOT must address concerns about COVID-19 health risks, refunds for flights cancelled during the pandemic, and a new rule adopted last November by the previous administration that will hamper the agency’s ability to curb abusive airline practices
The administration should strengthen and expand existing DOT rules on passenger flight refunds
Revamp the Aviation Consumer Protection Advisory Committee (ACPAC) so that it better represents consumers
Consumers Reports recently outlined its recommendations for protecting airline passengers to the new leadership at the Department of Transportation. CR’s recommendations include early actions it is calling on the DOT to address concerns about COVID-19 health risks, refunds for flights cancelled during the pandemic, and a new rule adopted last November by the previous administration that will hamper the agency’s ability to curb abusive airline prac
|
President Joe Biden quickly indicated that his administration would take a more hands-on approach to managing air travel than the Trump administration Photo Credit: Mark Van Scyoc/Shutterstock.com
With his Day Two executive order mandating masks in airports and on planes, President Joe Biden quickly indicated that his administration would take a more hands-on approach to managing air travel than the Trump administration, at least as it relates to the Covid-19 pandemic.
But as newly confirmed DOT secretary Pete Buttigieg settles into office, aviation industry stakeholders will be watching closely to see the broader tone his transportation department will take toward regulation.