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Kura partners with Avaya for contact centre transformation

Kura, the UK’s premier outsourcer, and Avaya Enterprise Cloud are set to reshape the contact centre landscape.

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Journey.ai, Inc, Biometric Authentication Capabilities Launch with Avaya Hybrid Cloud Services

Journey.ai, Inc, Biometric Authentication Capabilities Launch with Avaya Hybrid Cloud Services
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Avaya CEO: "There's Not A Company In This Space I'd Trade Balance Sheets With"

VP and Principal Analyst, Modern Work and financial services, Melody Brue, dives into Avaya s strong financial position after struggling under substantial debt.

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Leverage Avaya's Expertise in AI-driven CX Innovation

Enterprises seeking to fully harness the transformative power of AI—whether it be to expedite decision-making with innovative theories or harness disparate data sources—need an industry expert’s guidance.

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3 examples of organizations improving CX with self-composed AI

Here are three examples of organizations that have improved their customer experience with a “build-your-own-AI” approach.

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