Centerfield’s Dugout Platform Enhances Omnichannel Capabilities with AI-Powered Chat
Centerfield’s Dugout Platform Enhances Omnichannel Capabilities with AI-Powered Chat
LOS ANGELES, Dec. 17, 2020 Centerfield (https://www.centerfield.com), a technology-driven marketing and customer acquisition company, today announced the addition of AI-powered chat to its customer acquisition platform, Dugout.
Centerfield optimizes millions of shopping experiences for the world’s leading brands. Dugout is now able to engage with customers via an automated chat experience that quickly understands shopping intent and enables a smooth handoff to a purchase via e-commerce, sales center or other channels. These advancements have boosted total sales and reduced costs while receiving positive feedback from users.
FEMSA increases its specialized distribution footprint in the United States
FEMSA increases its specialized distribution footprint in the United States
MONTERREY, Mexico, Dec. 16, 2020 Fomento Económico Mexicano, S.A.B. de C.V. (“FEMSA”) (NYSE: FMX; BMV: FEMSAUBD) announced today it has reached agreements to acquire two independent specialized distribution businesses in the United States: Southeastern Paper Group, Inc., based in Spartanburg, South Carolina and Southwest Paper Company, Inc., (
dba “SWPlus”) based in Wichita, Kansas. Combined revenues of the acquired businesses for the last twelve months as of September 2020, were approximately US$ 380 million.
These acquisitions fit well with FEMSA’s strategy of creating a national distribution platform, building on FEMSA’s capabilities and the foundation formed by the merger of WAXIE Sanitary Supply and North American Corporation earlier in the year.