Immediately after the release of the long-awaited Cyberpunk 2077, a huge number of complaints from gamers fell on the developers of CD Projekt RED. Players complained about the instability of the game; as well as much more crappy graphics than what the Polish developers had promised.
The console version of the game suffered the most. Angry comments from people who bought the game were actively circulating on the Web; in which it was said that the game was, in fact, unplayable on the PS4, Xbox One and One S.
Frustrated gamers demanded that CD Projekt RED completely re-make the game; so that the graphics at least slightly match the PC version in terms of graphics; and many also expect fewer noticeable bugs.
In what can be called a not-very-surprising move,
Sony has decided to pull Cyberpunk 2077 from the PlayStation Store. Yes, it was due to complaints of disgruntled players who came across way too many bugs on the PlayStation 4 version of the game. Ever since the game’s launch, it became apparent that the PC version and the build released for next-gen consoles (read: PlayStation and Xbox Series S/X) was much better compared to the experience you get on the PS4 and Xbox One. Even CD Projekt Red’s business development SVP, Michal Nowakowski, had to admit in an investor call that the
Why Sony Pulled Cyberpunk 2077 From PlayStation Store; How To Get Your Refund
12/18/20 AT 9:01 AM
After a short-lived run, Sony is offering anyone that purchased Cyberpunk 2077 from its PlayStation Store a full refund. This move comes as performance issues have plagued the game following its Dec. 10 release.
Sony issued a statement on Twitter, saying, “SIE strives to ensure a high level of customer satisfaction, and we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store and want a refund.”
To receive a refund for Cyberpunk 2077, gamers are encouraged to visit this website where they can log into their PlayStation account and begin the process to receive a refund.
Origin
On Dec. 17, 2020, Sony PlayStation announced that it would provide refunds to customers who digitally purchased Cyberpunk 2077, a new video game from developer CD Projekt Red. The game was released one week earlier on Dec. 10.
SIE strives to ensure a high level of customer satisfaction, and we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store and want a refund. Please visit the following link to initiate the refund: https://t.co/DEZlC0LmUG.
According to The New York Times, customers wanting refunds for Cyberpunk 2077 had experienced buggy gameplay and crashes that made it difficult to progress through the storyline:
Sony Will Offer Full Refunds for Cyberpunk 2077, Delists Game on PSN Until Further Notice
Cyberpunk 2077 through PlayStation Network (PSN). Once Sony has confirmed that a consumer purchased
Cyberpunk 2077 from PlayStation Network, it will begin processing the refund. However, it is important to mention that completion of the refund varies based on payment method and financial institution. Additionally, Sony will be delisting
Cyberpunk 2077 from purchase on the PlayStation Network Store until further notice.
There is no indication of when the game will come back to the digital storefront, whether as a PlayStation 4 title or a future PlayStation 5 title. CD Projekt Red is working on next-generation versions of