Arlington County is one of the first 911 call centers in the country to use artificial intelligence to handle non-emergency calls using "Amazon Connect."
In the United States, AI is quietly transforming how non-emergency calls are handled in dispatch centres. An AI-powered system can triage and coordinate the flood of reports, promptly alerting the relevant agencies.
AI is quietly transforming how non-emergency calls are handled in dispatch centers. An AI-powered system can triage and coordinate the flood of reports, promptly alerting the relevant agencies.
The use of artificial intelligence is partly a response to an acute staffing crisis and the pressing need to address the mental health challenges that emergency responders face.
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