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2023 J.D. Power APEAL Study shows new-car customer satisfaction scores slip

2023 J.D. Power APEAL Study shows new-car customer satisfaction scores slip
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US Car Ownership Satisfaction Declines, Tesla Underperforms: JD Power Study

Hyundai Motor Group led the satisfaction rankings, while Tesla fared poorly despite being among the highest ranked in the JD Power APEAL study.

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2023 J.D. Power APEAL Study Shows New-car Customer Satisfaction Scores Slip

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Alfa Romeo Beats Porsche in J.D. Power's IQS; Tesla, Rivian, Polestar and Lucid Rank Last

J.D. Power released the results of the 2023 Initial Quality Study (IQS) in a concerned tone. The consumer insights company has never seen such a high num.

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2023 J.D. Power Initial Quality Study shows there's less quality than last year

Dodge was the best automaker on the 2023 J.D. Power Initial Quality Study, but the average rate of problems per 100 vehicles hit a new record.

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