Now it is my absolute pleasure to introduce our guest speaker. Jennifer pahlka is the founder of code for america, former deputy chief Technology Officer under obama. Her book, recoding america why government is failing in the age and how we can do better was recently called one of the best policy books ive ever read. And the book i wish every policymaker could read by New York Times ezra klein, who, as probably all know, has quite, quite a big reach. Her book, a bold call to reexamine how government operates it goes beyond a call for more money or fancy or technology and into root cause analysis of the improvements that need to be made to end growing bureaucratic dysfunction, governments simply must start better delivering for citizens or populism will be the end result. Youll more about the poor implementation of healthcare. Gov of the federal level and then the appalling 32 billion in fraud losses at californias Employment Development department. Jen importantly is optimistic throug
Government is failing in the age and how we can do better was recently called one of the best policy books ive ever read. And the book i wish every policymaker could read by New York Times ezra klein, who, as probably all know, has quite, quite a big reach. Her book, a bold call to reexamine how government operates it goes beyond a call for more money or fancy or technology and into root cause analysis of the improvements that need to be made to end growing bureaucratic dysfunction, governments simply must start better delivering for citizens or populism will be the end result. Youll more about the poor implementation of healthcare. Gov of the federal level and then the appalling 32 billion in fraud losses at californias Employment Development department. Jen importantly is optimistic throughout the book and dedicates the book to Public Servants everywhere. Dont give up. Thats the intro moderating tonights is d. J patel general partner at great point ventures, former u. S. Chief Data S
Department. Themis is digital and even more accessible you can now get advice on court cases in moscow at any time and without queues on the line. Chairman of the Moscow City Court mikhail pitson announced this at a meeting of the council of judges of russia on thursday. All District Courts of the capital will be connected to a single Reference Center using Artificial Intelligence technologies. He started working a month ago and there are already positive results. The centers employees answer phone calls and represent everyone. Information on cases, each court is characterized by certain categories of cases, so now in the grandmothers court, in the butyrka court this is the next step lublin court, we will gradually introduce all the citys courts, because the biggest complaints, the largest percentage, is due to the fact that the courts do not answer phone calls, well, for one reason or another, Electronic Services that. Are being introduced in the judicial system, they significantly in
Good afternoon, the subcommittee will come to order. Thank you so much for your patients. We had things to take care of during the course of the day so many times we double schedule. We are here today to examine the pattern of problems at va. Gov affecting veterans benefit claims. The va aggressively build out va. Gov the past five years. Today it is more than a website. It is a selfservice platform for veterans to access the care and benefits theyve earned. Iov absolutely agree that veters should be able to manage their healthcare and benefits online rather than waiting on hold for the call center to do everything. To perform all those functions, va. Gov now interfaces with most of the systems we have discussed into previous hearings. Those systems interfaces have significant bugs and some of them are simply obsolete. Va. Gov has gaps, and veterans are falling into those gaps. Nearly 100,000 veterans that we know of have been struggling with the va. Gov bugs to access the benefits. In
Government is failing in the age and how we can do better was recently called one of the best policy books ive ever read. And the book i wish every policymaker could read by New York Times ezra klein, who, as probably all know, has quite, quite a big reach. Her book, a bold call to reexamine how government operates it goes beyond a call for more money or fancy or technology and into root cause analysis of the improvements that need to be made to end growing bureaucratic dysfunction, governments simply must start better delivering for citizens or populism will be the end result. Youll more about the poor implementation of healthcare. Gov of the federal level and then the appalling 32 billion in fraud losses at californias Employment Development department. Jen importantly is optimistic throughout the book and dedicates the book to Public Servants everywhere. Dont give up. Thats the intro moderating tonights is d. J patel general partner at great point ventures, former u. S. Chief Data S