Florida's Lemon Law protects new car owners whose vehicles can't be repaired, forcing automakers to buy back the vehicle or compensate the vehicle owner.
Taking Action reporter Jackie Callaway goes after an iPhone rebate for one local consumer and shows us the steps to take the next time you need a retailer to make things right.
A retired Florida couple spent the hottest month on record fighting for their home warranty company to fix their air conditioner after they were told the damage wasn't covered.
ABC Action News' Jackie Callaway is taking action for a retired teacher who says she lost thousands of dollars after paying someone to replace what Ian took away.
A Brandon couple hired a licensed contractor to replace the roof after a tree fell on their home when Hurricane Ian blew by. Eight months later, the new roof still leaks.