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UAE banks score low on customer satisfaction: KPMG survey

UAE Banking Sector Poised for Growth in 2022

The UAE Banking Perspectives 2022 report also analyzed key drivers of consumer satisfaction amongst major UAE banks

UAE banking sector pivots to new resilience mechanisms to spur growth

UAE banks' Q1 earnings will reflect continued pressure on profitability

Dubai: UAE banks reporting their first quarter results for 2021 starting this week are expected to reflect continued pressure on their profitability, largely due to margin pressures, modest loan growth and slow growth in non-interest income streams. The aggregate net profit of the top 10 UAE banks declined by about 40 per cent year on year in 2020, on the back of lower operating income and increased provisions, according to data analysed by Alvarez & Marsal (A&M) and KPMG. A&M expects the operating environment for the UAE’s banking sector to remain less volatile in 2021 compared to last year, although profitability isexpected to remain under stress.

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