from the effects of the artificial intelligence revolution. the trades union congress says the european union and a number of countries are taking the lead on regulation, and that it s deeply worried uk employment law is not keeping pace. it comes as business leaders are hailing the potential of al to spur innovation. our business editor simon jack has the story. hello, you are through to 0ctopus energy. this is georgie speaking. what can i do to help today? customer service as we know it. and i have the option of generating a reply using ai, so. customer service of the future. artificial intelligence is reading, interpreting and answering customer queries. it is doing the work of 250 employees, and customers seem to like it. an e mail written by our team members has a 65% satisfaction rating from customers. an e mail written by ai has an 80% or 85% satisfaction rating. and so what the ai is doing is enabling our team to do a better job of serving customers at a time of great need. can
hello, this is bbc news. the headlines: the household energy supplier octopus energy has reached a deal to buy bulb, one of the companies which collapsed last year amid soaring wholesale gas and electricity prices. the head of the royal navy orders an investigation into allegations that female recruits have been sexually abused and harassed on submarines. president biden condemns an attack on the husband of senior democrat, nancy pelosi, saying there s too much vitriol in us politics. the ministry of defence has accused the russian government of peddling false claims after moscow said uk forces helped with a drone attack on russian fleets near the crimean port of sevastopol. there s major disruption to rail services across scotland due to a 24 hour walkout by scotrail workers. more than 2000 rmt
this is bbc news with the latest headlines. the household energy supplier octopus energy has reached a deal to buy bulb, one of the companies which collapsed last year amid soaring wholesale gas and electricity prices. the head of the royal navy orders an investigation into allegations that female recruits have been sexually abused and harassed on submarines. president biden condemns an attack on the husband of senior democrat nancy pelosi, saying there s too much vitriol in us politics. the ministry of defence has accused the russian government of peddling false claims after moscow said uk forces helped with a drone attack on russian fleets near the crimean port of sevastopol. there s major disruption to rail services across scotland due to a 24 hour walkout by scotrail workers. more than 2,000 rmt
members are on strike. and at 3.30pm on the bbc news channel, talking business with aaron heslehurst. good afternoon and welcome to bbc news. the household energy supplier 0ctopus energy has reached a deal to buy bulb, which was one of the largest energy companies to collapse last year because of soaring wholesale gas and electricity prices. the government has spent billions of pounds keeping the company afloat since it went into administraton. the agreement means 0ctopus will take onboard bulb s one and a half million customers. our business reporter ramzan kamali has the details. bulb is the biggest - green energy company. it was the biggest energy company to go bust.
unsettled, windy, abigail is at times and heavy rain interspersed with sunshine and showers and what you will notice as it is going to start turning cooler as you move through the week and you can see that here on the outlook chart. i this is bbc news the headlines at 4. the household energy supplier 0ctopus energy has reached a deal to buy bulb, one of the companies which collapsed last year amid soaring wholesale gas and electricity prices it will be good, for 0ctopus to take over bulb and leave the tax payer of the burden of running it for the moment. the head of the royal navy orders an investigation into allegations that female recruits have been sexually abused and harassed on submarines. president biden condemns an attack on the husband of senior democrat nancy pelosi, saying there s too much vitriol in us politics. the ministry of defence has accused the russian government of peddling false claims after moscow said uk forces helped with a drone attack on russian