To be outdoors, stay under that airconditioner and avoid heat stroke at any cost. If you dont have air conditioning, if youre going to be at home, take a cool bath, take a cool shower, lower your body temperature. Reporter but in the dog days of summer theres no staying inside for these little ones. Scorching hot, so humid. Just have grandkids out in the water. Stay under the shade. Reporter a shady spot while the kids have all the fun. Is that water cold . Uhhuh. Really, really, really cold. Reporter which, of course, i had to find out for myself. Lots of liquid, extra shade, thats the case. Reporter back out here live with my friend mohammad who has been doing this for the last 17 years, mohammad, any advice . Yeah. Snow cone, this is my job only. Reporter drink lots and lots of water . Yes. Reporter you heard it. Drink lots and lots of water. Reporting live in downtown brooklyn, shirleen allicot, channel 7 Eyewitness News. Thank you, shirleen. The water was refreshing, 74 degrees today, but it was also hiding possible rip currents. Lifeguards say anyone at the beach should drink plenty of water, put up an umbrella or wear a hat to protect themselves from the sun. And they are urging everyone who gets into the water to not only swim, make sure you swim where theres a lifeguard on board. And during the heatwave be sure to keep the Eyewitness News weather alert app with you on your phone or tablet. You can track the heat and any storms that are moving through. Some people in new jersey are dealing with this hot weather without any water in their homes. A water main break has left some people with little or no water in several buildings in jersey city. New jersey reporter Anthony Johnson joining us live with the repairs underway. Anthony. Reporter well, rob, you know, those people went to work this morning. The water was working when they stepped out of the house so they are now starting to return home finding out they have a serious water problem. As a matter of fact, we saw some crews from united water carrying cases of bottled water into the buildings impacted by the water main break. United water crews working on a large hole in the street on Warren Street trying to make those repairs about 300 families are waiting for the repairs to finish. The break in the 6inch main happened this morning and workers still trying to dig down to the main to make the repairs and to figure out what caused that line to rupture. The building manager and one of the in one of the luxury apartment buildings left waterless at this hour says hes been told the water will be restored around 8 00 this evening. We will have to see about that. Residents who were hoping to return home to all the normal creature comforts frustrated. Great inconvenience because its hot and i had to go home and take a shower and id like to do the laundry, my grandkids are coming home and need their baths so thats life. What are you going to do . Just have to go with the flow. Reporter and there is no flow. And there is no flow, absolutely right. They gave us a heads up so that we could see water in our bathtubs, flush the toilet with. I turned off my ice maker, theres another, i tried to water my plants just now forgetting there was no water to water the plants. Reporter and united water has offered no details on when the main will be fixed. Thats the latest live from jersey city, new jersey, Anthony Johnson, channel 7 Eyewitness News. Thank you, anthony. Meantime a van and a car smashed into each other on Staten Island. And they all went out of control. Newscopter 7 over the scene in the Port Richmond section and you can seat the car wound up going on a lawn. The van smashed into a telephone pole. Three people hurt, one seriously but everybody here is expected to recover. Police have one person in custody in connection with a crash on the Brooklyn Bridge that injured seven people. Police say it happened when a lexus slammed into a disabled car which was stopped at a brooklyn bound lane about 5 00 this morning. The lexus flipped over. Was then hit by a cab. Seven people taken to the hospital, one with critical injuries, one driver taken into custody but police are not saying which one at this time. Donald trump took a break from the campaign trail to head to the jury pool arriving in a limo, he reported for jury duty today in Lower Manhattan. Political reporter dave evans is in Lower Manhattan with what dave. Reporter sade, you remember years ago all different kinds of people used to be automatically dismissed from a jury pool, professions such as doctors, lawyers, reporters and also controversial politicians but times have changed. Thats not really true anymore, not even for donald trump. Donald trumps ignored so much jury so many mondays summons no problem now. He claims he loves being called to jury duty. Great system, a system that works and they do a fantastic people. Reporter trump spend the weekend campaigning in iowa at the state fair, even showed off his own today he arrived for jury duty by stretch limo, a reporters, cameras, tourists and average new yorkers. Just curious to see him and i think hes very controversial in the media so we were just curious to see him personally just for a glimpse. Reporter do you like him . Do you think you could vote for him . I dont know if i would necessarily vote for him but hes entertaining, though. Reporter inside the courthouse we are told trump got a front row seat, that he was later seen sleeping briefly, after all waiting on jury duty can be pretty dull. It was funny to see him in person. He seemed pretty bored there like the rest of us but it was exciting. Not how i thought jury duty would be like. Reporter during a lunch break a few jury members grumbled they had to come back at 2 30, so did trump but a few said it would be fair if trump to leave. The fact hes in the middle of a campaign now, perhaps there could be some deference to that for him. Reporter at the end of the day there were too many people in the jury pool and everyone including donald trump got dismissed before 4 00. It was an honor to see how reporter make you wish you were a lawyer . No, not really but i am grateful for this experience. It was great. Thank you. Reporter so donald trump has now done his civic duty, he doesnt have to worry about being called for a jury for another six years. Now, donald trump is in the news on another issue, new immigration policy that he relead over the weekend released over the weekend. Some people are calling it outagencily controversial outrageously controversial. Thank you, dave. We are learning new details tonight about a deadly blast in thailand all caught on camera. Officials say at least 18 people were killed, 117 injured when a bomb blew up at a shrine in bangkok frequented by tourists. That explosion went off just as the area was busy with people leaving work, shopping, blew out windows and set fire into the air. I saw about five different ambulances escorting away from the scene. A hospital right next to where the bomb detonated but already seemed to have folks, hundreds of medics and looking at the ground trying to figure out, you know, what exactly happened. There is no motive for that bombing so far. The death toll from the massive explosions in china noesries now risen to 114, at least 70 people remain missing after the series of blasts in tianjin last week. Crews still trying to remove the toxic chemicals from the area as well. Government officials have launched a safety review of industrial businesses in response to that explosion. Just awful. Well, a 12 punch for new Jersey Transit commuters, a bigger problem, a train becoming disabled in the hudson river tunnel this morning, 200 people were on board. Because of the disabled train there were 60 minute delays in and out of manhattan. I was actually stuck on the train for 25 minutes on the bus for one hour or so and it prolonged my trip considerably. Now to the other issue, because of an incident in the lincoln tunnel buses were diverted to the secaucus rail station but with the disabled train there was nowhere to go. Fortunately everything seems to be on schedule for the evening commute. Happening tonight, town hall meeting in the bronx to address residents concerns about the legionnaires outbreak. Health Officials Say 124 people have now been sickened in that outbreak, 12 have died. City officials have ordered that all building cooling towers in the five boroughs be disinfected. Tonights meeting at hotel tes Community Host ess Community College starts at 6 00. Three People Killed in a double murdersuicide. Gene reno shot and killed his fiancie heidi aircraft son at their erickson at their home yesterday after an argument. They say when her brother showed up to check on her, reno shot and killed him. Reno also opened fire on responding officers before getting into the house. Hours later his body was found in a ditch behind the home with a selfinflicted gunshot wound. New at 5 00, the state Department Says a search of Hillary Clintons personal e mails has found as many as 305 of those messages could contain classified information. The files need further review by federal agency. More than 1500 documents have been analyzed so far. Mrs. Clinton stands by her statement that no classified information was kept on her private email server during her time at the state department. Encouraging Economic News about chinas currency, lifted stocks on wall street today. The dow rising 67 points closed at 17,545. The nasdaq climbing 43 points and the s p 500 added 10 points. We are learning more tonight about Morgan Freemans murdered granddaughter. Tonight we are hearing from an actor and producer who worked with her on her last film project. Plus the search for an accused rapist that police say raped a 7yearold child. New information on why he was released from custody after his arrest. Plus a 70yearold man 75 a week lost in the field in new york. Hear what he did to stay alive and why one Family Member never some questions cant wait until morning. So im one of many nurses at cigna with answers, anytime, day or night. Im lauren, and ive got your back. Join the millions who have already switched. We switched. And now, were streaming netflix. Who knew Time Warner Cables internet was so fast mom switched. And now, we can watch our favorite shows together, on demand. I switched. So i can connect to the internet just about anywhere with my free twc wifi hotspots. Join the millions who switched to Time Warner Cable. For 89. 99 a month, youll get 100meg internet, and hundreds of hd channels. Youll also get unlimited calling to the us, mexico canada, china, and now india. Call today. I switched. Now i have a free app that lets me watch tv whenever i have the time. For 89. 99 a month youll get tv, internet and phone. And if you call now, theres no risk, no contract, no catch, no kidding. I switched to Time Warner Cable and knew exactly when they were coming. Thanks to their one hour appointment window. Time warner cable today. And now, for a limited time, you could get a 300 reward card. Call today. Right now, police are searching for an accused rapist wanted for attacking a 7year old girl in her Staten Island bedroom. New details about why 32year old Danielle Netto was in custody but then set free. Eyewitness News Reporter n. J. Burkett joins us live with the latest on the search and time line of how all of this unfolded. N. J. Reporter thats right, sade, this is on Staten Island where police are now canvassing the streets for tips. The original arrest of this man was for trespassing after he was found wandering through a familys home at 2 30 in the morning. Now the little girl who lived there says he actually did more than wander through her home. He sexually assaulted her. Officers from the 121st precinct cruised streets of Staten Island all afternoon determined to find him. The 32yearold man wanted for the alleged rape of a 7year old girl. Danielle nieto was arrested and taken to the precinct 11 days ago for press tasking trespassing in the victims home. He was arraigned and later released to the street. But police are searching the streets again, now that the young girl who lives in the home has told special victim detectives that nieto raped her. Danielle nieto is hispanic, 32 years old, 52, 125 pounds with short black hair wearing a white tshirt, a black vest, brown pants and brown shoes. Police are, of course, extremely concerned that this man could strike again. Anybody with information that could help locate him now urged to call the nypd and another good throng look at the long look at the suspects picture, you can log onto the site abc7ny. Thank you n. J. Yankee pitcher cc sabathia caught on camera in an altercation outside a toronto nightclub. Tmz releasing video early saturday morning. Sabathia put in a cab before things got violent. Yankees today responding to this. When youre out in public, everything is necessary game so whatever you fair game so whatever you do can be on the internet so i think your behavior, you have to be more careful today than youve had to be. Sabathia says getting involved was a bad decision on his part. The yankees say the incident has nothing to do with why he was scratched from tonights start. Also new at 5 00, structural concerns at an Elementary School in Westchester County prompting oy officials to relocate classes. A ceiling in a classroom collapsed last week at the daniel weather Elementary School in new rochelle. An inspection revealed the ceilings on the second floor need to be replaced. Some or all of the classes will be temporarily relocated during those repairs when School Resumes for the fall. A passenger on the single engine plane that crashed into Long Island Railroad crossing is now listed in satisfactory condition. Nassau University Medical center says surgery to fix 55 yearold carl gee darnaud gee darn know jiodarnos jaw the pilot was killed. Lirr service on the Ronkonkoma Branch was suspended for most of the day yesterday but turned back to but returned back to normal last night. A 4. 0 magnitude earthquake rattling the San Francisco bay area this morning and most people were just starting the day. Sending out pictures of mount diablo, you name it. Gosh, we are having an earthquake. This is a good one. Yeah, it was. It hit just before 7 00 a. M. Centered near berkeley but could be felt in downtown San Francisco along the peninsula and into the east bay. Nobody there injured. No reports of serious damage but the bay area and Rapid Transit is holding trains to check the tracks on the Public Transit system. Little shake there. We had one in new jersey just last 2. 7 last week and every category that its 10 times the amount of power. So this go from 2. 7 to a four, people felt 2. 7 in new jersey. This weather man is just predicting some weather, not talking about earthquakes. Not bad. This is basically the first heatwave . First heatwave since july 2013. In new york city in new york state. We have had it easy in new york city but in newark had 10 90 degree days, newark has had 25 90degree days. A few miles makes a big difference with respect to that especially because in new york city sometimes we get the refreshing sea breeze coming in later on in the afternoon but in newark you dont get that. So we head outside right now, we check out a view of central park up toward the jackie o reservoir, back up to 88, had fallen down to 86 as a nearby storm spewed out some cooler that storm affected areas up in George Washington bridge, inwood, the bronx, middle part of the afternoon, got a brief downpour from that. Around 30 miles an hour. The high on the day, 95, that tied the record from 1944, over 70 years ago. The sun setting at 7 52. Still steamy tomorrow with a spotty storm mainly over the west of new york city. This type of air mass you can never rule out a shower or thundershower. Near normal on wednesday and thursday in terms of temperature but the humidity hangs on and our next chance of getting widespread heavy downpours comes in for thursday night into early friday as our front kind of gets hung up over the tristate area. So 88 right now in the park, but still look at degrees in newark. 91 at teterboro, 84 at jfk. Newark did tie a record as well. 84 at belmar, 95 in morristown, look at dichotomy between the coast and inland here, 91 at newburgh, 94 your temperature at poughkeepsie. The radar picture showing some of those popup showers and storms mainly south of new york city over western parts of Monmouth County, this is i195 here, heres Upper Freehold so just north of there, that storm sitting in the same spot and that could cause heavy downpours for a while during the next hour or so. Steamy during the day tomorrow, not quite as hot as today. A high getting up to 91, maybe a shower or storm mainly north and west as we head into wednesday, warm and humid out there, more of the same, 84, though, so we get back down closer to normal by the middle part of the week. Accuweather forecast for tonight, could be a stray thundershower early, especially south of the city and then quite warm and sticky only going down to 78 for a low in central park. Sunny to partly cloudy, another hot, humid day, not quite as hot as today, 91 could be a spotty afternoon thunderstorm especially north and west of the city. Maybe a spotty storm early tomorrow night and patchy clouds, warm and humid, down to about 75. Coming up next half hour in your accuweather forecast, we will tell you how this front as it advances into the eastern part of the country will affect our weather again thursday night and friday and more importantly the air mass behind the front as we head into the weekend. We will have that next half hour. Sade, rob, back over to you. Thank you. Coming up why 20 nail salons were shut down in connecticut. Also on Eyewitness News first Eyewitness News investigators exclusive, a man says he was the victim of Police Brutality comes forward, tells his story and the surprising Action Police have already taken. And one minute they were having fun, the next trying to put out flames. What sparked this fire at a local home . Plus turning stress into a positive. The three ways to make it work in youre a parent. Im a colonel. Were both busy people. So pick up my new hand prepared 20 family fill up meal. Eight pieces of original recipe chicken, two large mashed potatoes and gravy, a large coleslaw, and 4 biscuits. Ill get back to ya. door squeaking its Finger Lickin good. gong marinate your steak with kikkoman to enhance its juicy, natural essence. taiko drum beat taiko drum beat time has run out for Northwestern University Football Players who were looking to form the nations first union for college athletes. Professional labor relation board dismissed an historic ruling that the players are school employees. It says union could throw off the competitive balance between teams at union and nonunion schools. Now, the players do have the option to appeal. The dental office of a minnesota man who killed cecil the lion is back in business. River bluff dental began seeing patients today, though Walter Palmer was not at the office. It had been closed since late last month due to a barrage of criticism over cecils killing. Palmer says he relied on his hunting guides to ensure a legal hunt in zimbabwe. A lawmaker in australia broke rank with a conservative government and introduced a little to bill to legalize samesex marriage. Most australians support that reform but the countrys ruling party met last week and agreed to maintain the party line opposing samesex marriage. The countrys Prime Minister says if his government retains power after next years elections, he will allow the public to vote on the issue. The plane that crashed in a remote region of indonesia with 54 people on board was also carrying half a Million Dollars in cash. Officials say the flight was delivering Government Funds to help impoverished families offset a spike in fuel prices. Rescue crews will resume trying to reach the wreckage in the morning. Bad weather and rough terrain is hampering attempts to reach the area. We now know what caused the computer problem that led to airport chaos this weekend. The faa says that a Software Update is to blame. A center outside washington went down forcing planes to stay out of the airspace between d. C. And new york. Nearly 1000 flights were delayed or cancelled on saturday. Some delays carried over into sunday. Federal investigators say there is no indication that the system had been hacked. A deadly collision in the air as two skydivers crash into each other in front of thousands of spectators. This happened at chicago air weekend. Parachutist corey hood slammed into a building and fell to the ground. He later died at the hospital. It was like i was thinking he was going to either come right by in between the buildings, either land on the building, i thought it was part of the show. It everyone just stopped talking, it was a moment of silence. The other skydiver crashed onto a beach and is listed in fair condition at the hospital. Exactly how the accident happened remains under investigation. We have new information tonight about the murder of granddaughter. Tonight an actress and producer who worked alongside edena hines and her in her last film speak out about the loss of their friend. And a man says he was a victim of Police Brutality. The exclusive interview and new details about surprising action taken by the nypd. Plus, the best and the Worst Companies for Customer Service and the best ways to get your i dont want to live with the uncertainties of hep c. Or wonder. Whether i should seek treatment. I am ready. Because today theres harvoni. A revolutionary treatment for the most common type of chronic hepatitis c. Harvoni is proven to cure up to 99 of patients. Whove had no prior treatment. Its the one and only cure thats. One pill, once a day for 12 weeks. Certain patients. Can be cured with just 8 weeks of harvoni. With harvoni, theres no interferon and there are no complex regimens. Tell your doctor if you have other liver or kidney problems, or other medical conditions. And about all the medicines you take including herbal supplements. Harvoni should not be taken with any medicines containing amiodarone, rifampin, or st. Johns wort. It also should not be taken with any other medicine that contains sovaldi. Side effects may include tiredness and headache. I am ready to put hep c behind me. I am ready to be cured. Are you ready . Ask your hep c specialist if harvoni is right for you. Leave early go roam sleep in sleep out star gaze dream big wander more care less beat sunrise chase sunset do it all. On us. Youre watching new yorks number 1 news, channel 7 Eyewitness News. An up and coming actress and the granddaughter of Morgan Freeman killed. An actor and actress who worked side by side edena hines. Edena hines was stabbed multiple times early sunday morning. Her boyfriend, Lamar Davenport now charged with her murder. Tonight friends speak out about their loss as we learn new details about hines death. Sandra bookman is in Washington Heights with the story. Sandra. Reporter sade, and rob, the two women i had a chance to speak with, they so enjoyed working with adina hines adenya heinz edena hines on the recertainty movie project recent movie project the three talked about working again together. Standing vigil at a small bouquet of flowers, the only visible signs of the murder that happened on this Washington Heights block early sunday morning. 33yearold edena hines, the granddaughter of actor Morgan Freeman was stabbed repeatedly in the middle of the street. This man says he heard and saw it from his third floor window. I looked out the window and i see something in his hand still going up and down and hes still screaming, you know, denials be gone demons be gone and it went quiet. Reporter Police Arrested 30 yearold Lamar Davenport reported to be the victims livein boyfriend. Hes now charged with murder and undergoing psychiatric evaluation. Meanwhile, shocked family and friends are trying to come to terms with the death of a young actress who first glimpsed on the red carpet at her famous grandfathers side then in small film roles. We bonded from the first time we met. Reporter stacey and marcy had just completed work on an independent film with hines, saying she gave everything to the project last month in manhattan and brooklyn. This playful photo of malten and hines snapped between takes on set. Vibrant, huge, energetic. She was passionate, incredibly passionate. We had some trying times on set and she was a bright light for everyone. Reporter both women say hines was on the verge of a promising career, only to have her life so tragically ended. Heart breaking. It doesnt feel real. Reporter now, i did ask both marcy and stacey about davenport. They were very reluctant to talk about it. In fact, they only said to me that she only ever said nice things about him. Live tonight in Washington Heights, automaker Sandra Bookman im Sandra Bookman, channel 7 Eyewitness News. Sad. Sandra, thank you. New information tonight about a deadly crash on the taconic parkway in Westchester County over the weekend. Police have now identified the victims as 2yearold leona sa nanvich, 61yearold elma mulvaney. Investigators say an suv was hearings north on the parkway when the driver hit the Center Median and went airborne. The vehicle landed in the southbound lanes and struck three cars. Eight people were injured including one critically. New questions tonight over the nypds use of force, video those a mans arrest last year that quickly turned violent but now Eyewitness News has learned that that man was never charged and now hes speaking out. Investigator jim hoffer is here with the exclusive new details. Jim. Reporter when making an arrest on a crowded sidewalk, police are trained to deescalate the situation but as this video seems to show, police triggered the violence and what we have learned since is that the unarmed man alleged to have had drugs had all the charges dropped and the sergeant ended up in trouble. Police officers approached francisco at last years dominican day parade after police say they saw him make a drug sell. Video appears to show caminero following instructions to put his hands up. When i put my hands up, they were searching, when he said give me your i. D. , my i. D. Is in my pockets so i went to give him my i. D. I didnt even put my hands inside my pocket and he just slammed me in the gate. Reporter thats who Police Sergeant rushes over and punches him in the face several times before caminero was tackled to the ground by four officers. The sergeant and another officer continue punching him while hes on the ground. All i know was give me your hand. They keep screaming, give me your hand but how im giving you my hand when i barely can move were were you re reporter were you resisting arrest . Not at all. Reporter hes struck at least 10 times before he is cuffed. We showed the video to a professor of Police Science at john j. College who says in her mind the officers did not use excessive force. People feel extremely violated because in terms of police procedure, they executed an arrest and acted within the it doesnt appear that hes resisting in any way. Hes completely flat on the ground and theres just constant beating from all angles. Im not sure what the professor would have wanted mr. Caminero to do at that point. Reporter in fact, caminero was never charged with resisting arrest and we learned just days ago that all drug dropped. Perhaps most revealing is that the nypd tells us that the sergeant seen in the video disciplined. And his attorney filed a civil rights suit against the nypd claiming false arrest and failure to train and properly supervise its police officers. I believe they should attempt to diffuse the situation rather than escalate it. One of the officers that was squishing my neck and the other one was punching my face. Reporter the sergeant in the incident lost Vacation Time as discipline for this. The civilian Complaint Review board did investigate this case but they would not disclose to the claim. Now, remember if you have an issue that you need us to investigate, tip line a call at 877tip news, you can also email us directly at the. Investigators abc. Com. Jim, thank you. New at 5 00, nearly two dozen nail salons in connecticut shut down over accusations of wage violations. Labor officials recovering more than 47,000 in back pay find the fined the salons 100,000. Workers complained they were paid in cash below the minimum wage and werent paid for overtime. The businesses since reopened after complying with state laws. A big treat for High School Students in paterson, new jersey as they get ready to start the school year. Hiphop star vietti watch is heading back to his hometown to perform a free concert on august 27th at john f. Candy high school. Admission is free to students who attend any Public High School in paterson. Tickets available on august 24th. He attended east side high school. He has three songs in the billboard hot 100s right now. You stressed out . Who isnt . Tonight three ways to turn that stress into strength, a 70year old man stranded in a field for a week, how he survived and how a relatives intuition led to his rescue. And forget the latte, how about a beer . Starbucks new plan for late night customers. We will have more on the record setting heat hitting the east, the emergencies in the west, entire neighborhoods burned to the ground wrapping homes in foil tonight to save them. The earthquake hitting San Francisco, the meteorologist on the air the moment it hits and one on one with donald trump tonight. How he plans to send home 11 million undocumented immigrants and their children after eyewitness new since 1961, Pearle Vision has provided the neighborhood with expert eye care. That was dr. Stanley pearles vision and we still proudly carry on his legacy. Today, doctors like Lisa Hamilton perform eye exams that can help detect diabetes. Because we care for you. And your eyes. This is genuine eye care, in your neighborhood. This is Pearle Vision. A back yard barbecue sparking a fire that destroyed a home in Rockland County that fire started in the back hillcrest. Quickly spread inside and gutted the home. Everybody inside the home managed to escape. It took several Fire Departments to knock down that was hurt. That is good news. Well, a batman impersonator known for visiting Sick Children dressed as the cape crusader has been killed in a car accident. 51yearold Leonard Robinson was struck by a passing car on sunday after his batmobile broke down on an interstate in maryland. Robinson visited hospitals just around baltimore, washington, d. C. To lift the spirits of sick kids often using his own money to buy them gifts. Oh, man. Remarkable story of 70yearold man who went missing for an entire week has now been found alive in the woods, dob farrell went out for a walk in avon on never came back. After a week of searching rescuers started to give up hope but farrells cousin says a hunch led him to go back into the woods one more time that he hadnt checked yet and thats when he heard somebody yelling. I yelled back and the guy says, help, help. You said where are you . In front of you and he was laying down in a ditch and i said whats your name . And he says don farrell. I says don, this is steve and he says steve, i fell down and cant get up. Farrell being treated for dehydration. Hes in excellent condition considering hes been exposed to the elements for an entire week. Get a glass of wine or craft brew at starbucks in brooklyn. The williamsburg store on north 7th is reportedly one of about 100 locations granted a liquor license. Part of the coffee chains strategy to attract the afterwork crowd. Starbucks will also feature new food options including bacon wrapped dates and truffle mac and cheese. That sounds good. Kind of like all that. Police in pasadena rescued an overheated dog trapped underneath a house. It all happened while two officers were out on patrol and they were flagged down by a homeowner. The man told them his 125pound German Shepherd crawled under the house to escape the heat. The officers then had to cut through floorboards with a chain saw to reach the big old pup, they say he was weak, he was in shock but hes going to be okay. Good news. Well, we all have Customer Service nightmares to tell, right . Yep. Tonight weve got the best and the worst Customer Service companies and the best approach to get your problem solved. Plus this spectacular sight spotted off the coast of long island this weekend. Another spectacular sight on long island right now, these temperatures. Getting a little bit of natural airconditioning off of the Atlantic Ocean and Long Island Sound. Temperatures in the low 80s there. Cant say the same for places like morristown, still sitting at 95. Theres relief for everybody, though, eventually when a moment spontaneously turns romantic, why pause to take a pill . And why stop what youre doing to find a bathroom . With cialis for daily use, you dont have to plan around either. Its the only daily tablet approved to treat erectile dysfunction so you can be Ready Anytime the moment is right. Plus cialis treats the frustrating urinary symptoms of bph, like needing to go frequently, day or night. 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An Eyewitness News viewer captured this video of more than two dozen bottlenose dolphins. Herds of more than 15 are rarely seen that close to shore. See a ton of them down in the water temperatures are warmer there so that probably attracts that particular species of dolphin. The water temperature is a little above average on Long Island Sound so not surprised they might have migrated yeah. A lot of people are taking a dip on the Long Island Sound. Yeah, its hot out there. Going to stay hot, right . Little bit more than warm, yeah. The heatwave going to continue into tomorrow. We are getting to that time of year where you expect temperatures to fall off a little bit late in august but not the case this year. Not happening, jeff. No, not happening today. Head outside right now and that temperature which had fallen down to about 86 now, back up to 88 under mainly sunny skies. The sun came back out after threatening moving clouds moved over the city about an hour or two ago and some of those dropped a downpour especially up over the bronx, northern parts of manhattan, by inwood, a thundershower up there. Heatwave, the first one since july of 2013, heat indices of 95 to 105 up and down the eastern seaboard but the 88 at laguardia airport. You get the little bit of a natural airconditioning off the cooler waters of the atlantic on long island, only in the low 30s there and even down the shore in belmar getting a bit of a sea breeze now sitting at 84. Air quality alert in effect right through 11 00 p. M. , air quality not good in this type of situation, its kind of a stagnant air mass. Brown haze over the city right now and that means you shouldnt be doing any type of really strenuous activities outdoors. Radar picture right now, pretty quiet except for a couple of locations here, southwestern Monmouth County had a downpour develop right near Upper Freehold, that has since weakened, another downpour north of ma nal pin manalapan heading toward the garden state parkway. I think the same thing will happen tomorrow afternoon, maybe a little bit more coverage of thunderstorm activity especially north and west of new york city. Lows tonight getting down to about 78 or so in the park, you have to head into the outer suburbs really to get into the 60s, highs tomorrow getting back up to 91 so officially continue the heatwave but the peak of the heat was definitely today although in new york state and new jersey could still get into the mid90s and then we watch later on in the weak this front will cause a big Severe Weather outbreak in the midsection of the country. You will hear about that in the news as it heads off to the east, it might try to stall over us by thursday night into early friday and with that maybe heavy downpours, behind it, though, i think cooler and less humid air eventually gets in here. Heres your accuweather forecast, hot, humid tomorrow, maybe a spotty late day storm especially north and west, 91. Warm and humid wednesday, 84, thats a little bit more like thursday, storms could be heavy coming in at night, maybe lasting into friday and then if we are lucky we clear out just in time for the weekend, highs deal with. Thats going to be nice. Yeah. Last few days we could have put this on a loop and you could have coming. Thank you. We have all had to call Customer Service one time or another. Stories. And you probably have a well. Youre not alone. Consumer reports found out which companies are the best and worst for Customer Service. Heres michelle charlesworth. Reporter joanne expects the worst when she handles a Customer Service issue. You actually have to say, before i make that call to Customer Service i better have a half an hour. I better not have this great expectation that at the end its really going to be resolved or youre going to be extremely frustrated. Reporter anyone who has been caught in the labyrinth of phone call can relate. To speak to an associate in one of our store departments press three. Reporter surveys conducted over several years examined 22 industries and found among the worst are Computer Tech support, appliance repairers and telephone and internet providers. The most irritating issues are the inability to get a live person on the phone, a rude or condescending Customer Service representative and getting disconnected. Reporter generally speaking women were more annoyed than men, as were people over 45. Our analysis found that within every industry some companies provide much better Customer Service than others. Reporter consider Computer Tech support, survey respondents rated hp and toshiba as the worst Customer Service and apple as offering the best and air travelers guy the lowest marks to spirit air for their Cabin Service compared with top rated virgin america, which means whom you do business with can make a difference when youre trying to get some satisfaction. They hung up. Reporter michelle charlesworth, channel 7 Eyewitness News. Consumer reports says that the best advice for resolving any issue is still to pick up the phone and call the company. Talk to a person . Really . Realtime contact often more efficient than email we are told if you get an automated menu, you try to bypass that and press zero or the pound symbol always works, right. Zero, zero, zero, okay. We are all dealing with a lot of stress in our lives. But what if you want to turn that into a strength . The three ways to make stress work in your favor. And im liz cho. Coming up next at 6 00, the mta has some bad news for subway riders. Your rushhour ride is going to take longer on several lines for the next two weeks. We will tell you which ones. Plus an accused killer caught 16 years after a deadly shooting on long island. Today an emotional day in court for the victims family who are looking for justice, this all coming up next at 6 00. Caring about the things that make each of our clients unique. Thats what makes Riverspring Health unique. Well, we all have stress, right in maybe stuff piling up in our personal lives or you could be stressed out at work. Yeah. Did you know that there are ways to turn that stress into strength . And make it a positive force in your life . Abcs Mara Schiavocampo shows us three ways to make it happen. Reporter stress, a common response to lifes troubles, one survey finding one in two americans reported feeling stressed in the past year. But what if there was a way to turn lifes stresses into strengths . How you think about stress matters. Reporter stanford researcher and author of the upside of stress kelly mcgone gall says you can make stress work in your favor making you smarter, stronger and happier if you learn to think about it the right way. Its really about a mindset shift. You dont necessarily have to embrace the situation thats stressful but you can embrace your capacity to rise to the challenge. Reporter she pointing to a harvard study finding subjects who were told stressful feelings were beneficial before being put through a stressful public speaking exercise experienced fewer negative cardiovascular or physical effects. Now she is teaching others how to put that into practice. Your life. Reporter like laura murray, a wife and mom of two young children, she is no stranger to lifes stresses. We start really early in the morning and are constantly always there. Reporter mcgone gall says look at the symptoms of stress like a pounding heart as empowering. Next, channel your energy by asking yourself what specific actions you can take to respond. And third, use stress as an opportunity to bond with others, either by sharing your troubles or helping them through theirs. Stress is basically a signal that something you care about is at stake. Whatever youre feeling, if your brain and your body try to help you. Reporter finding an upside to lifes downers. Mara schiavocampo, abc news, new york. Your heart thumping is empowering you. Its a good thing. Pressure is what turns coal into diamonds. There we go, diamonds everywhere. Still ahead, donald trump, the republican front runner takes a break from the campaign trail today to fulfill his civic duty. Eyewitness news at 6 00 starts right now. Reporter this is new yorks number 1 news, channel 7 Eyewitness News, with bill ritter and liz cho, rob powers with sports and lee goldberg with the exclusive accuweather forecast. Now Eyewitness News at 6 00. I thought everyone is family. An accused killer apologizes for a deadly shooting on long island 16 years ago. Tonight you will hear reaction from the victims family. Plus, a warning from the mta, its going to take riders longer to get to your destination on several subway lines. First tonight, coping with the dangerously hot weather, it is officially a heatwave, the first one in two years. Good evening to you. Its 6 00. Im liz cho. Bill is off today. Todays 95degree temperature in new york city tied a 71yearold record and, unfortunately, we are not done with it yet. In the fordham section of the bronx some folks used umbrellas to shield themselves from the brutally hot sun. Others hoped cold drink or several of them would help them stay cool. For anyone working outside today, like these guys in yonkers, it was brutal under that blistering son, however, for those lucky enough to have the day off, the jersey shore