A record 230 Million People are expected to fly this summer but travelers are spending hours stuck at security checkpoints and missing flights. Whats behind the long lines and could your vacation being at risk . Reporter phil lebeau is at chicagos ohare airport, the site of some of the worst delays. Phil . Reporter becky, the lines are a little shorter than a couple weeks ago because of more staffing and despite the shorter lines you can bet the hassle of getting through security will be a focus for a busy summer for those traveling. The frustration is easy to see. Long lines at Airport Security checkpoints sometimes topping one or two hours are taking a toll on travelers. How do we get to this point . Its crazy. Its got to be a better way than this. Disgusting and uncalled for. Whoever is at the head should are fired. Reporter American Airlines says 70,000 of its customers have missed their flights this year because they couldnt get through security in time. Its become so bad the head of the tsa is under fire. In response, peter and his team are adding officers and more overtime. But even he admits there will still be lines at airports. I think its going to continue to be a challenge. Weve got passenger growth. I havent gotten back as much staff as i need. Reporter one approach in atlanta, automated security lines where five passengers at the same time can get their carryon bags ready to be screened by using bigger bins. Their bin is automatically sent through the xray machine and they go through a metal detector. If another traveler is going slow, they dont stop the entire line. Potentially, the number of people screened every hour could increase by as much as 30 . But early on, travelers give the system a mixed review. I didnt think it was faster. Seemed to go pretty quickly. Went through the front of the line and my bag did get screened but it only took ten minutes all together. Reporter the long lines with the Record Number of people expected to travel this summer could lead some travelers to say enough. Anecdotally, some people are planning on more driving vacations within the northeast or here along the west coast to closer in destinations. Reporter but for those flying longer distances, driving is really not much of an option. The bottom line is this, becky. If you are flying this summer, be prepared, there may be a time or two when you get to the airport and youre going to see a lengthy line to get through security. Yeah. Its something that people are already trying to brace themselves for, phil. What about the idea of airlines actually dropping the fees for checked bags so people dont bring as many through security . Would that make things move faster . Reporter its debatable how much that would help. If you look at an airline like southwest, its still seeing delays similar to what other airlines are seeing in the last couple of weeks. A lot of people believe that even if the bag fees are dropped, youre still going to have a lot of people trying to bring their carryones onto the plane and thats slowing down the system. One factor slowing down the system. All right. Phil, thank you. Phil lebeau. So what can be done to speed up the lines while keeping us safe . Tom blank is a former tsa administrator and mike voight is president of voight group international. Gentlemen, thank you both for being here. Tom, why dont we start with you. What do you think is causing the long lines at Airport Security . Tsa has made bad assumptions about the Personnel Resources necessary to process the 2 million passengers each day that come through. They assume that the tsa Precheck Program was going to create enough efficiencies and speed enough people through that they could do with some 3,000 less transportation security officers. And they agreed with congress to cut the funding from 45,000 personnel down to 42,000. That turned out to be an error in judgment and that is one of the fundamental reasons that were seeing the situation that we have. Another key issue is that last summer tsa got a very bad report card, so to speak, on its security performance. The new administrator is changing the culture from one of convenience to one of security. That is going to slow things down. Mike, how much of the blame do you think the airlines themselves are responsible for . We see a lot more people bringing on carryon bags to help with the baggage fee. How much does that play in with this . Thats not accurate. Weve had the same situation a year ago. Theres only 1 more flights than a year ago. Its not bags. The fact is, this is major incompetence. Theres not a single reason the tsa has given for this that you could really look at. They cut screeners, they knew hoe ma how many peopl were signing up for precheck. That doesnt mean you change things. You throw the people out at the top. Were not safer than we were before. The people at the top is a game that cant shoot straight and so they are removed and we have Real Security and were not going to be safe before 9 11. Tom, is mike right . Well, i do think theres something to be said for the fact that tsa has had seven or eight administrators in its history of 15year history. There is turnover at the top. That does create a situation where the next rung down becomes the permanent leadership of the agency. Well, there have been complaints, look, no one gets fired. Theres not real accountability, even the administrator who was not fired. I think theres only been one firing in this administrator ranks since the history of this. Well, could you level that criticism across the federal government. Its very difficult to fire and discipline federal employees. I think what you can do and what tsa must do is provide flexibility to individual airport managers. And that way they can deal with a local situation and not have a centralized control from washington, d. C. , dictating what goes on where local managers could deal with some of the problems that are occurring out there if they were permitted to. We also need professional managers, trained security people. We need professionals running this. Not political appointees. Tom, is privatization a solution . Some airports, San Francisco and kansas city, are turning to private contractors. It could possibly help. But it should come with additional flexibility. And what i mean by that is, even though they are private screeners, they are still required to use all the tsa procedures. They are managed by tsa personnel. But if you allow them to move personnel around, if you allow them to deduce split shifts, if you allow them to do various kinds of things to deal with peak loads, privatization could help substantially. Mike, i want to say that part of this is poor communication. Within the past few weeks i was at a flight and told to show up at least two hours early. We waited for the tsa employees to show up. Its not an efficient process. No, it isnt. Its not even a good security process. If anybody thinks this is better than what we have before 9 11, youre dreaming. When you have a 95 failure rate, we have a system that needs to be completely rebuilt. The public is not safer than it was before. This is all for show and not a lot of go. Do you think its very helpful that well see things fixed any time quickly, mike . No way. The tsa is the victim of something that came along. We are the victims of really, really bad, sloppy management and thats why were paying the price. On that note, thank you, guys, for joining us today. We appreciate it. Thank you. Now heres a look at whats making news as we head into a new week on the money. Americas economy grew slightly faster than first thought last quarter. The second Gross Domestic Product was slightly higher than the original reading of 0. 5 . Housing was strong while Consumer Spending and Business Investment were both disappointing. Stocks had a solid twoday rally powered in part by knowledge prices and oil prices rose. And they continued to climb later on in the week. Durable good orders for april grew a lot faster than expected. Those are products expected to last at least three years. Things like cars and computers. They were up 3. 4 but the number was spiked by strong orders and a volatile area. Aircraft. And two more big names in the Auto Industry are making a big investment in ride sharing. Uber and a Lease Program for uber drivers. Vw is sharing with a major european ride sharing company. Dreading the airport . How about a road trip instead. Well tell you what you need to know before you start that drive. And looking at this weeks big holiday sales, everything interest grills to mattresses, well go bargain hunting and tell you where youll be getting the best deals. Right now, though, as we head to the break, look at how the stock market ended the week. No one speed. No one way of driving on each and every road. But there is one car that can conquer them all. The mercedesbenz cclass. Five driving modes let you customize the steering, shift points, and suspension to fit the mood youre in. And the road youre on. The 2016 cclass. Lease the c300 for 359 a month at your local mercedesbenz dealer. With usaa is awesome. Homeowners insurance Life Insurance automobile insurance i spent 20 years active duty they still refer to me as Gunnery Sergeant when i call being a usaa member because of my service in the military to pass that on to my kids something that makes me happy my name is roger zapata and im a usaa member for life. Usaa. We know what it means to serve. 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Im Jackie Kruzik and im proud to be a new jersey educator. 38 Million People are expected to be traveling this memorial day weekend and almost 90 of them will be driving to their destination. Thats according to aaa. What are some of the tips to keep you safe on your journey . Joining us right now is vera gibbons and Robinson Claire of aaa. Vera, the gas prices, as we know, have been rising but were still below where we were a year ago. Were expecting lower summer gas prices that weve seen since 2005. The tenyear memorial day average is 3. 15. Were significantly below that at 3. 32. Thats inspiring a lot of people to hit the road. But in addition to that, you have other factors contributing to it, like the heightened terrorism fears and europe travel is down by 13 . Youve got the zika virus. Its too risky. Lets play it safe and go closer to home. This has a lot of people saying lets not fly anywhere and throw the kids into the car and take that road trip, low gas prices and hit it. And be ready to sit in traffic, too. Americans save 18 billion on gasoline so far compared to last and weve seen heavy road travel all this year. The Energy Information Administration Says were using 23 million gallons per day and thats a record and something we normally see in late april. And when there was sno and ice on the ground, people were driving a lot. 17. 5 million. Get a new car, you want to drive it. Right. What are some of the precautions if you opt to go on a road trip . We performed 29 million emergency road service call as year. 29 million . 29 million. 17 for flat tires, dead batteries and people locking their keys in the car. Make sure tires are properly inflated. Do it before you leave. And then you should do the penny or the quarter test. You put lincoln and washingtons head in the tread and it should cover their heads. The kids are going to help me get involved in some of this. Maybe help plan tips along the way. Because they save on the gas and save on the tires to figure out where they are going to stop for meals and that kind of thing. Kids are getting involved in different ways. They are using apps like Roadside America where they can find interesting things to do, visit the robot museum. All sorts of cool stuff. And, also, food is a big part of it. Kids are very involved in finding the eateries featured on tv shows, like master chef juniors and one episode which locates the eateries which have been featured. Pretty cool. Robert, what do you expect the Top Destinations will be this summer . They are pretty far afield. Orlando, myrtle beach, d. C. , new york, los angeles. People are going to canada. Its going to be a big one. Big one. Thank you both for your time today. Thanks, becky. Up next, we are on the money. Memorial day weekend means sales are everywhere. Could you save more if you wait . And burger getting ready for a ketchup competition that challenges the big boys. Stick ar. 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Joining me with when to buy and when to wait is sharon epperson. Good to see you. When you get to memorial day weekend, just about everything goes on sale. Lets run through the big categories and see where things add up and where they dont. There are tons of ads for refrigerators and dryers and ranges. Home appliances are really what is on sale and youre seeing really big sales. This is the time this memorial day weekend is definitely the time to buy those major appliances. You may see sales of 50 or more and youre probably not going to get a better day to buy than maybe at the end of the year but right now its a great time to buy. What about people thinking about their yards, trying to get things ready, trying to get things taken care of. Maybe they have issues around the house to get worked on with tools. What about that kind of thing . Power tools, if youre being looking to buy power tools, a lot of folks may be thinking this is a great time to buy but actually this is the time to wait because fathers day is actually the time when you really want to get those clearance sales on power tools. Thats just a few weeks away. Just a few weeks away. Were looking at the end of the school year and people are starting to think about where to go on vacation. Is this a good time to book travel . Absolutely. This is the time to book those Airline Tickets and bundle it all together and get the deepest discounts. Youre going to see a lot of savings. Dont wait much longer to book the summer travel. What about laptops, Smaller Electronics . I want the school year to be over, actually. I have to say, lets just wait on all of that until right before the school year starts. Thats when youll see the big discounts. I think its better to just wait right before the school year starts. Thats when youre going to see bigger sales. And black friday. And black friday as well. What if you need a new grill, if youre looking for Patio Furniture . Can we find sales . You want to spruce up your home and you want to wait for the Summer Clearance if you can to actually get the Patio Furniture for the next season and grill for the next season. You may see a few sales here and there but the best advice is to wait. Its mattress sales for whatever reason. Why do you see so many ads format strer mattress sales . Right now is a great time to get a mattress. Probably the lowest prices of the year are going to be this weekend. So if you need a new mattress, now is the time to get one. Sharon, thank you. Great advice. Sure. Up next, on the money. A look at the week ahead. And ready to stake its claim in the grocy theres no one road out there. No one surface. No one speed. No one way of driving on each and every road. But there is one car that can conquer them all. The mercedesbenz cclass. Five driving modes let you customize the steering, shift points, and suspension to fit the mood youre in. And the road youre on. The 2016 cclass. Lease the c300 for 359 a month at your local mercedesbenz dealer. Jake reese, day to feel alive jake reese, day to feel alive jake reese, day to feel alive [ male announcer ] Tora Bora Fallujah argonne khe sanh midway dak to normandy medina ridge the chosin reservoir these are places history will never forget but more important are the faces we will always remember. For more on our show and our guests, go to our website otm. Com and follow us on twitter onthemoney. On monday, markets are closed for memorial day. On tuesday, the case shiler home index for the month of march. Wednesday, well see how well the auto sector fairs for the month of may and marks the first day of 2016s hurricane season. On friday, check out the local bakery for donut deals because its National Donut day. The big number of the week, the may jobs report. Its memorial day weekend and i like my burger with hines ketchup. Sir kensington is bringing in new competition. Reporter ketchup, thats what they thought about their last semester of college while everyone was out partying. One day we thought about how weird it was if you go to the grocery store, you walk down every ill, youre overwhelmed by choices in yogurts, salsas, cereals, but this one area of ketchup hadnt changed in 50 years and we thought thats really weird. Lets see if we can do something about that. We created a ketchup in line with what we wanted to eat and satisfy that really specific flavor people look for when they reach for a bottle of ketchup. Reporter so the students hosted a tasting for friends. We researched the history of ketchup and found recipes and gave people rating cards. We wanted to make something that people really liked. Reporter their regular and spicy ketchups were a hit. After graduating, mark took a job in new York Consulting and scott took off to tokyo to work in banking but they couldnt kick their ketchup obsession. They worked on their Business Plans on nights and weekends and in 2010 launched sir kensington, a condiment brand. Its in 5,000 stores in all 50 states in canada and also sells online at around 5 for a 14ounce bottle of ketchup. And by the way, who is sir kensington . Dont bother searching wikipedia. Its just a fictional character to the cofounders. Its about not taking yourself too seriously. The brand is growing at 200 annually and half of their business is actually with highend chefs like the spotted pig in new york city and have raised about 8. 5 million so far. Becky . You said it was about 5 for 14ounce bottle. How does that match up . Youre paying about a dollar or two more. But hines has a lot of artificial stuff in it. They offer versions of hines that doesnt have as many additives in it but this stuff is really natural and is much more flavorful than original condiments. Preservatives . Yes. Things you cant pronounce. With this company, if you cant pronounce it, they dont make it. You might like it. Kate, thank you very much. Thank you. Thats the show for today. Im becky quick. Thank you so much for joining us. Next week it is june and thats the most popular month for weddings. The latest trends in saying i do. Each week, keep it right here for on the money. Have a great week and well see you next weekend. Right now on nbc 10 news today, animal abuse in delaware coupty. Two dogs set on fire and now police are looking for who could have committed that act of cruelty. And honoring the fallen this memorial day weekend. A look at the events remembering the true meaning of this holiday weekend. Plus, were tracking storms from Tropical Storm bonnie. When the rain will start in your neighborhood and how long it will last. Good morning and welcome to nbc 10 news today. Im george
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