overwhelmed from a fourth round of covid. at one hospital, quote, an emergency generator lost power in the intensive care units where patients rely on life sus staining ventilators. medical staff manually ventilated patients and transported them to other floors. one doctor described it as katrina-esque. we welcome the chief resilience officer at one concern, a technology firm working to combat natural disasters and climate change. good to see you. no one has more expertise than you on these things. although, obviously, we're always talking to you under the worst of circumstances. and, wow, rescue efforts in louisiana were going on all day. the governor has warned the death toll may rise considerably. so talk about the priorities in these first critical days after a storm like ida hits. >> well, priorities will always