[noise] >> let's go people. crossed the street. [noise] >> people say that it's chaos out there at the scene. i wish to say that the plane actually -- in the building. >> i can't even register. [inaudible] >> at this point i thought, oh, this is just a fire. not so bad. they'll be scaffolding for years, they'll fix it. but then i saw my dad. he turned around and he was crying. he was hysterical. and i never really saw my dad crying. [noise] and he said, elizabeth, oh my god they were just going to work like i go to work. they were just going to work today. i took off my shoes because everybody knows, i don't wear