most inmates here have assaulted staff or other offenders and are now held inside windowless single-man cells 23 hours a day. they take their meals alone and even phone calls, which are allowed once a week, are made from the isolation of their cells. >> in this confinement unit we have to deliver all of their services. so i try to make contact with every one of my offenders at least once a week. that's all 144 of them. >> case manager beverly gillmore is the primary link to the rest of the world for the inmates. >> i came from the south. i was so protected and so green when i came here. and when i started learning more about the needs of offender population, i thought why can't i be an advocate for them?
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