disasters that civilians have and sometimes combatants too that they're totally helpless, that there was nothing they could do and they feel terrible about that. and that's something that's continuing certainly for the officers and to some degree for the members of congress and congressional staff. another thing, though, that has come up that does not come up very often in those situations is a sense of having been the failure of the system, the failure of planning, the failure of the sort of support and understanding and the intelligence ahead of time that things that should have been known, should have been done, weren't done. and then also that sense of betrayal of officers encouraging the rioters.