With scott pelley. Pelley good evening. President obama called in reinforcements today for what he calls a tech surge to attack problems with the new Health Insurance web site. The Insurance Industry agreed to form technical teams to help fix the site. Since it went online october 1, people attempting to shop for insurance under the new Patient Protection and Affordable Care act have had trouble logging in. Some who did log in had the screen lock up. Others couldnt create an account. And some who did set up an account were later deenrolled. Then in an effort to fix the web site, it was designed to allow users to shop for insurance before they created an account, but that ran into trouble as well. Jan crawford has more about that. Reporter the new feature on the healthcare. Gov web site allows consumers to see plans now but they often come with the wrong price tag. Its incredibly misleading for people trying to get a sense of what theyre paying. Reporter Industry Analysts like jonathan wu whose company valuepenguin. Com provides quotes for health plans on the federal Exchange Points to how the web site separates people into two broad categories 49 or under and 50 or older. Prices for everyone 49 or under are based on what a 27yearold would pay. In the 50 or older group, estimates are based on what a 50yearold would pay. It doesnt do that much because youre going to see wild variations in price depending on how old you are. Reporter we ran the numbers for a 62yearold in charlotte, North Carolina, ineligible for subsidies. According to healthcare. Gov, based on her 50plus category she would pay 394 for a basic plan. But the actual plan on Blue Cross Blue Shield of North Carolinas web site is 634 more than a 50 increase. The difference . Blue cross blue shield requests your birthday before providing more accurate prices. Today, White House Press secretary jay carney said the administration was not trying to mislead consumers. Were just trying to provide basic information in an easily accessible way. Reporter but chini krishna, whose company helped design californias new Health Care Exchange web site says thats not how shopandbrowse should work. Californias web site requires people to enter their birth dates to get a real price quote. I think its something that could get fixed very quickly and i have no doubt that it will get fixed quickly. Reporter krishnan said its not that complicated to write a Computer Program asking for consumers birth dates. And, scott, when asked about that today jay carney did leave the door open suggesting a change certainly is possible as Software Engineers continue to rework that site. Pelley jan, thanks very much. The white house has said that the web site crashed because the program is so popular. But last night the secretary of health and Human Services offered an additional explanation to cnns sanjay gupta. It is certainly a tool and we think it can be an easy tool for people who are tech savvy and want to use the web site and were determined it could be a lot easier than it is right now. What i know, though, and s that lots of people and people i talk to everyday are not tech savvy. Pelley but being tech savvy wasnt a requirement the president mentioned three weeks ago. Just visit www. Healthcare. Gov and you can compare side by side the same way youd shop for a plane ticket on kayak or a t. V. On amazon. Pelley in her interview, secretary sebelius said she couldnt predict when the web site would be working smoothly. Major garrett is at the white house for us tonight. Major what management savvy is the white house bringing to bear on this . Scott, there will be outside Technology Experts who will work with the original web site designers to achieve three emergency goals 1, increase the number of people who can effectively use the web site at one time. Also make sure that people are not kicked off the web site or their data isnt lost when theyre in midstream. Lastly, the goal is to make sure that all Data Collected from consumers is accurately delivered to insurance companies. All this was discussed here at the white house between kathleen sebelius, h. H. S. Secretary, the white house chief of staff and more than a dozen Health Insurance c. E. O. S understandably rattled by the flaws in this web site. Also the white house announced that starting tomorrow there will be daily briefings on these web site fixes. Pelley major, is there any indication the president knew the trouble was coming . He knew some trouble was coming, scott, but not nearly as much as the white house is now dealing with. Top officials tell us what the president was relentlessly focused on before the rollout of obamacare was the Insurance Products that would be provided in all 50 states. Would the premiums be acceptable . Would they meet the Health Care Standards thats what he was curious about and what may have made sense then is causing headaches here with Congressional Democrats now. Pelley major, thanks very much. Today we learned the white house fired an official with the National Security council last week when it discovered he was behind anonymous twitter accounts that took pot shots at administration officials. Jofi joseph worked on Nuclear Issues concerning iran. His targets included former secretary of state hillary clinton. He once tweeted that she had few policy goals and no wins. Joseph told the web site politico that his tweets began as a parody and he apologized to those he insulted. In what appears to have been a blunt and embarrassing phone call today, the chancellor of germany told president obama to stop tapping her phone. The German Government said the United States has been eavesdropping on the cell phone calls of angela merkel, germanys head of government. According to her spokesman, chancellor merkel told president obama the eavesdropping was a grave breach of trust and had to stop immediately. The white house says mr. Obama promised merkel the u. S. Will not listen to her calls but the administration did not say whether it had done so in the past. 30 years ago today a suicide bomber blew up a truck filled with explosives in a u. S. Marine barracks in beirut, lebanon. 241 marines were killed in the deadliest terror attack on americans before september 11. Six months earlier, 52 people died when the u. S. Embassy in beirut was bombed. The attack signaled a new kind of war. Our state Department Correspondent Margaret Brennan learned something today about security at the Beirut Embassy now. Margaret . Well, scott, those two bombings led to a security overhaul at u. S. Facilities around the world. Yet today many of those security procedures are not in place, including at the u. S. Embassy in beirut. The state Department Tells cbs that while security there is robust it doesnt meet current requirements. After last years attack in benghazi, president obama asked congress for 4 billion in funds for security improvements, and that still hasnt happened. The state Department Also asked the pentagon for a thousand marine guards to go to high threat posts around the world and while that was granted weve learned that there arent enough guards or trainers to prepare them to deploy and there isnt enough room to house them at post. So as a result, today on the anniversary of the barracks bombing, there are no marines standing guard at the u. S. Embassy in beirut. Pelley Margaret Brennan at the state department for us tonight. Thank you, margaret. Overseas the Group Heading up the destruction of syrias chemical weapons arsenal said today that by november 1 the assad regime will no longer be able to produce such weapons. Syria agreed to get rid of all of its chemical weapons after the u. S. Threatened a military strike to punish the regime for a sarin gas attack in august. The u. S. Says more than 14,400 the u. S. Says more than 1,400 civilians were killed in that attack. That agreement, of course, did nothing to stop the war which began as an uprising against the assad dictatorship two and a half years ago. At least 110,000 syrians have been killed. Millions more have fled the country. The youngest of whom have lost much more than just their homes theyve lost their childhoods. Clarissa ward spent time this week at a refugee camp in lebanon. Reporter like children everywhere, tenyearold fatoul gets up early and waits for her ride. Back in syria, she dreams of being a teacher, but she no longer goes to school. Like many refugee children, she now spends her days working in the fields because her family needs the money. On this day, she and other girls from the camp were picking beans. Its menial work done by women and children. At the end of a backbreaking day of work, these girls will take home less than 5 each. Its not enough for one person to live on and for many families here its their only source of income. Her family fled syria for lebanon four months ago. I miss school and my teachers she told us. I miss my home. Her father says he knows how Important School is but that he has to send his children to work because he has no job. It must be hard for you to send your children to the fields when you value education as much as you do. Of course he said. The u. N. Estimates that at least half a million syrian children are now living in lebanon, the majority in refugee camps like these. Some start working as young as seven years old. With the help of a local charity, the u. N. Has set up 22 makeshift schools. We visited one classroom and asked how many children worked in the fields. Many put up their hands. You work in the potato fields . This girl told us it was hard work. When we asked why she did it her answer was simple. In order to live she said. But these children, at least, get some education. Back in the field, fatoul and the girls were nearing the end of their shift after four long hours in the hot sun. Whats your dream for her . To see her and her brothers and sisters get an education the father said, and to have a good life. Its a dream shared by many syrian refugee children. With no clear future ahead of them. Clarissa ward, cbs news, in the beka valley, lebanon. Pelley theres more news tonight. A teacher with a Bright Future was murdered, a 14yearold has been charged. When was the last time you heard of colleges cutting tuitions . And a future king of england is christened when the cbs evening news continues. Snt stand stil. But jim has afib, Atrial Fibrillation an irregular heartbeat, not caused by a heart valve problem. That puts jim at a greater risk of stroke. 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For fast, long lasting relief, use doctor recommended gaviscon®. Only gaviscon® forms a protective barrier that helps block stomach acid from splashing up relieving the pain quickly. Try fast, long lasting gaviscon®. His day of coaching begins with knee pain, when. [ man ] hey, brad, want to trade the allday relief of two aleve for six tylenol . Whats the catch . Theres no catch. You want me to give up my two aleve for six tylenol . No. For my knee pain, nothing beats my aleve. Pelley for the second time week a student is accused of murdering a teacher. This time it was in danvers, massachusetts, north of boston. The victim, a 24yearold math teacher. The suspect is a newcomer to town. Terrell brown is in danvers. Reporter the 14yearold boy stood silent as he was charged with the murder of Colleen Ritzer his math teacher. Her body was found in the woods behind danvers high school. Student chris whymer. She was one of the nicest always just said hi to everybody. It was a real tragedy. Reporter ritzerss different reported her missing late yesterday. Essex County District attorney jonathan blodgett. Danvers Police Initiated a search for the teacher and discovered blood in the second floor bat room of danvers high school. Reporter philip chism was also reported missing yesterday. Investigators found him walking alone after midnight. Investigators say School Surveillance video recorded the assault. Students say the freshman recently moved to danvers. He was a student in ritzers class. The popular teacher liked to post home work assignments and inspiring quotes on twitter. In august she wrote no matter what happens in life, be good to people. Being good to people is a wonderful legacy to leave behind. Chism has pled not guilty. He could be charged as an adult and, scott, tonight the red sox plan a moment of silence for teacher Colleen Ritzer before game one of the world series. Guilty. Tonight the red sox plan a moment of silent teacher Colleen Ritzer before game one of the world series. P pelley terrell brown, thank you, terrell. Kennedy cousin Michael Skakel was granted a new trial today in the murder of his connecticut neighborhood. Skakel, who is now 52, is serving 20 years to life for killing Martha Moxley when both of them were teenagers. The judge ruled skakels lawyer failed to adequately represent him at his trial in 2002. Prosecutors plan to appeal the decision. Well be back in just a moment. Be back in just a moment. [ male announcer ] youll only find advil, the 1 selling pain reliever, in one cold medicine. Advil congestion relief. It delivers a onetwo punch at pain and sinus pressure with the power of advil and a nasal decongestant in a single pill. Advil congestion relief. Plays a key role throughout our lives. One a day womens 50 is a complete multivitamin designed for Womens Health concerns as we age. With 7 antioxidants to support cell health. One a day womens 50 . With 7 antioxidants to support cell health. I want you to know stuff i want you to be kind. I want you to be smart. Super smart. I want one thing in a doctor. I want you to be handsome. I want you to be awesome. I dont want you to look at the chart before you say hi. David. I want you to return my emails. I want you to keep me doing this for another sixty years. At kaiser permanente, we want you to choose the doctor thats right for you. Find your Perfect Match at kp. Org and thrive. Pelley College Costs are still going up but not as fast as they had been. The College Board reported today that the average tuition at private schools this year is just over 30,000. Thats up 1,100 since last year. That 2. 9 increase is the smallest in nearly 30 years and we were surprised to hear that some universities are even cutting tuitions. We asked Dean Reynolds to find out why. First question many students and parents ask is whats it cost . Reporter John Blackburn is the president of lincoln college, a small private liberal arts school in Central Illinois which decided a couple of years ago to cut tuition 24 . Why did the school decide the tuitions needed to be cut. The school was like every other school, seeing some declining enrollment and we were wanting to compete for students. And on the other side it was a pretty tough economic time and these students and families were struggling with the cost of college. Reporter here tuition dropped from 23,000 to 17,500. Brad williams is a sophomore. The tuition helped a lot because my dad helps pay for my college and i take out loans as well. Reporter across the country, at least ten schools have cut or planned to cut their tuition significantly. This year, for example, Concordia University in st. Paul minnesota, cut tuition by 10,000. Next year, Converse College in South Carolina announced it will reduce its tuition by 43 . And 29 colleges and universities have frozen their tuitions. I think it allowed us to be more selective. We have a bigger pool of students to choose from. Reporter more colleges may need to follow suit. Higher education is starting to learn its a buyers market. Dean reynolds, cbs news, lincoln illinois. Pelley for the bishop of limburg, germany, todays reading is from the riot act. The pope removed the bishop from his diocese while the vatican levestigates his lavish life style. Dubbed bishop bling by the german media, he spent 43 million on a new residence. Pope francis, like his namesake, francis of assisi, lives simply and expects his bishops to do the same. Nothing beats a queen and three kings in waiting not for royal watchers. Threemonthold Prince George was christened today at st. James palace in london. The archbishop of canterbury baptized him with water from the river jordan. George was dressed in a lace and satin gown, a duplicate of the one made for the christening of Queen Victorias daughter in 1841 and later worn by georges great grandmother queen elizabeth, his grandfather prince charles, and his father Prince William when they were baptized. It was the first christening since 1948 to bring together four generations of the British Royal family. Then elizabeth, her father king george, vi and her grandmother queen mary gathered for christening of prince charles. Another little boy captured americas hearts with this one priceless picture. Whats become of grayson . Next. Next. We calm your congestion and pain. [ man ] thank you. Thank you. [ female announcer ] you rally the team. You guys were awesome. [ female announcer ] we give you relief from your cough. You give them a case of the giggles. Tylenol cold® helps relieve even your worst cold and flu symptoms, so you can carry on with your day. But for everything we do, we know you do so much more. Tylenol cold®. Diarrhea, gas, bloating . Yes one Phillips Colon Health probiotic cap each day helps defend against these digestive issues with three strains of good bacteria. Live the regular life. Phillips. Live the regular life. Millions have raised their hand for the proven relief of the purple pill. And that relief could be in your hand. For many, nexium helps relieve heartburn symptoms from acid reflux disease. Find out how you can save at purplepill. Com. There is risk of bone fracture and low magnesium levels. Side effects may include headache, abdominal pain, and diarrhea. If you have persistent diarrhea, contact your doctor right away. Other serious stomach conditions may exist. Avoid if you take clopidogrel. For many, relief is at hand. Ask your doctor about nexium. Im bethand im michelle. And we own the paper cottage. Its a stationery and gifts store. Anything we purchase for the paper cottage goes on our ink card. So you can manage your business expenses and access them online instantly with the Game Changing app from ink. We didnt get into business to spend time managing receipts, thats why we have ink. We like being in business because we like being creative, we like interacting with people. So you have time to focus on the things you love. Ink from chase. So you can. Happened and what the offics are now saying. Next at six. Weather talent appears at wx center with generic pinpoint filling monitor then we take pelley we end tonight with an update on a story we bought you a few months ago. At the time, we said it was the favorite story of everyone in the newsroom and the most amazing picture wed mean . A while. So heres dr. Jon lapook with the update and that picture. Reporter this is threeyear old grayson clamp hearing the voice of his father for the very first time. Daddy loves you daddy loves you reporter grayson was born without the nerve that helps connect the ear to the Hearing Center in the brain. In april, he became the first child the u. S. To receive an auditory brain stem implant as part of an f. D. A. Approved clinical trial. The device on his ear collects and transmits sound through wires threaded through the skull. Those wires connect to an implanted electrode that sits in the brain stem. This is gray son now with his mother nicole. The five months have gone by since the operation. Can you describe whats happened . What graysons development has been like . Its like a little miracle every time he hears something to me. He is starting to develop speech. Reporter the clamps became graysons foster parents when he was seven weeks old. About a year later they learned he was completely deaf. Shortly after getting the news, the clamps were given the option to adopt grayson. When you found out he was profoundly deaf, did you have any misgivings about going ahead with the adoption . No. We talked about what kind of parent does a deaf child need. Do they need to be with deaf parents . Do they need to be with hearing parents . Whats the best situation for him . And it seemed like it was to stay with us. Reporter sounds like grayson just worked his way into your heart. laughs yeah. He did. Reporter graysons teachers say he spontaneously says a few words like up go and bye bye. He also just learned one new word. Ball. And i know that because i told him to go get the ball and he went and got it. Reporter desite in kind of progress, grayson has a lot of catching up to do. Since he was a toddler hes been communicating with hand gestures. Make it go up reporter now he has to link sounds with their meaning one word at a time. Dr. Craig buckman of the university of North Carolina performed the surgery. For somebody as young as grayson, where do you see him in terms of maybe in the future if everything goes right. You know, i just dont know, honestly. Well have to see where he goes. Im really, really hoping for him to develop the spoken language. We want him to be a normal kid and young man just like every parent wants for their kid . No, i dont want him to be normal, actually. I want him to be extraordinary. Reporter to anyone whos met grayson, he already is. Dr. Lapook, cbs news, durham, North Carolina. Pelley and thats the cbs evening news for to want. For all of us at cbs news all around the world, good night. Captioning spons captioning sponsored by cbs Media Access Group at wgbh acce captioned by cess group at wgbh access. Wgbh. Org your realtime captioner is mrs. Linda m. Macdonald he both sides got something. Thats the nature of collective bargaining. Final score between bart and its unions reveals that one side really did get the better of the deal. Im ken bastida. Im elizabeth cook. We are learning more about what it took to settle the battle between bart and its unions. Kpix 5s phil matier has been digging into the details of the deal and phil, there seems to be a clear winner here. Reporter thats right. You know, the final day that bart offered an extra 10 million to sweeten the package. So we stopped by and asked uc berkeley labor expert who came out ahead. On balance, it looks like the union did better. Reporter just look at the final score. On pay, workers went in asking for over 20 in raises. Bart wanted to give them nothing. Final score, 15. 4 raises over the next four years. Pensions. Down the line, workers are going to have to start paying 4 into their pensions. But bart will reimburse them for a good chunk of that money over the next four years. And healthcare, workers will see the cost of their full family medical coverage go up from 92 a month to 129 a month. Then 3 more a year down the line. But its sll a great bargain. In return, bart got the unions to change work rules, tighten up on overtime allow greater flexibility in worker schedules and for the first time allow a wider use of new technologies like email. Both sides got something. Thats the nature of collective bargaining. Reporter still on a scale of 1 to 10, how did the unions do . Its at least an 8 given what else is out there, so often its how much did you