Early last friday. And trusted white house adviser in charge of u. S. response to ebola. Ron klains resume mainly consists of being former chief of staff to Vice President joe biden. With more n this, chief economist for the heritage foundation, dr. Scott gottlieb, now with the American Enterprise institute, and paul howard, a scholar at the manhattan institute. Welcome all. Im going to start with you and ron klain, longtime political operative, democratic aide, worked for gore, biden, janet reno, you name it, represented fannie mae as a lobbyist. Is he the right guy to coordinate our efforts. Probably not. We need a competency czar, someone who knows how to run things and makes things work in washington. But this is really the pattern of almost all the highlevel appointees in almost every department of the obama administration, they are people who are political in nature who share the president s ideology and the president has the right to do that, to put people in charge who share his beliefs. But theyre not people who know how to manage anything. Thats one of the things you are seeing it. Gerri thats the missing link, dr. Scott, steve says we need a competent cdc person, what do you say . In terms of someone whos a czar, he needs to understand how the fda work, the cdc and starts to coordinate across the different entities. The cdc was doing a admirable job, there were missteps that had grave consequences for the Health Care Workers in dallas. Weve seen them adapt and change in techniques. What we needed was a little more humility. They were dogmatic in terms of gerri listen, i think we had so much competence in western medicine, im shocked that now were willing to make change whatsoever. But paul to you, heres what i read in the New York Times about the choice of ron klain, from somebody whos an operative. If anyone can get the way this is being reported and discussed under control, in a short time, hes the one. Ron klain is the one. Which is to say, the only thing we care about, how does it look . Pr at the end of the day, and thats what matters about how the whole ebola effort is coordinateed . To scotts point, you got to recognize that things are going to get inside the border. You cant keep sars out and h1n1. Issuing the calm expertise and not posing it as a political problem. Putting someone whose a political operative is not going to calm peoples fears. Gerri dr. Scott, what is the next step . You were happy to see were going to make changes to protocols. You said there are fears we may need to have professionals in every metropolitan city trained to take care of this. Distribute the cases, a lot of hospitals might get care treating ebola. Outbreaks get more frequent. Gerrr how many . If the epidemic continues and spreads to other parts of the world, we could be seeing outbreaks that are sizable here. This is two and three months down the road. Gerri what do you mean . 50 cases in a city, 100 cases in a city. Gerri really . If it spreads to nigeria and indian and latin america, thats the nightmare scenario, what people are worried about. Gerri . Gerri yes. Scott is right about that, and i pray he is wrong. Even 50 cases i think would cause a real panic, and i think this is a financial show and an economics show. Health implications but what ic that would mean for shutting down our economy in a lot of ways, people wouldnt fly, they wouldnt get on airplanes. Gerri they wouldnt go to the grocery store, are you kidding me . People would shut down entirely. So fortunate control the epidemic in africa and snuff this out. Were not getting control of it. Thats the problem. Gerri i have to get back to the issue of the borders. Republicans and even democrats say you have to shut down flights from west africa where passengers end up coming to the country, do you agree . Im sympathetic to you because there is no drugs, no vaccine and having said that, if you do close the borders, close the flights coming in from the countries, youre not reducing the risk to zero. Someone can fly to france and fly from paris to new york and get around the ban. There are many ways to get around the ban in a global economy. Gerri dr. Scott, do you agree . I think its inevitable theyre going to close the flights down. Gerri yeah . Its going to further destabilize the west african economies. You look at liberia. Gerri at the end of the day, some of the african economies are on the borders of the effective countries have closed down borders to the countries. Its done right in west africa . Right, people can take flights to other locations in africa. Theyre still going to come here. Thats the immediate risk theres a few more cases in the next month or next six weeks. The real risk is look out three, four months down the road. This epidemic goes out of west africa as people move out of region and this is the time of year people migrate for agricultural jobs, goes to nigeria and india. Very vulnerable, latin america has a lot of trade with the nations. Thats the risk, you have the Health Systems in complete disarray, it will spread like wildfire. Gerri you guys are scaring me to death. Steve, to you, do you think we should tell west african air travelers to go home . What should we do . Im not an expert on this, i would say this, that we do have ways of detecting when people get off an airplane, theyre doing this in china. If youre coming in from west africa, one of the countries where there has been ebola contamination, you test people. If they have a fever and could have ebola, you dont let them off the plane. Gerri only so useful at the end of the day. You do the best you can. But ill tell you this, im not any more confident today than yesterday because we have ebola czar that somehow this problem is going to go away, were going to see a more competent reaction to it. Gerri couple more questions before we have to wrap. I could spend the whole day talking to you guys, i think. This scare, and the stress on the system exposing cracks and fissures in our Health Care System that we didnt know existed, paul. Its been decades since 9 11. Project bioshield, barta, a number of pieces of legislations, were supposed to create this pandemic, allhazard preparedness. This is a minuscule outbreak and the government is tripping over itself, thats whats scary. Gerri good point. One of the issues is invasive style of Critical Care in this country, our Health Care Workers are at greater risk than if theyre in africa where they dont do the same things. Gerri like what . Even simple things like daily blood draws, bed changes, were very invasive in style of Critical Care, thats going to expose Health Care Workers to more risk. Gerri, i hope nobody buys into the line that nancy pelosi is saying that the reason were seeing this tripup is a funding crisis. My goodness, we spend hundreds of billions on the Health Care System. Does anybody think spending billions more is going to lead to gerri i got to tell you, was it the nih, the control room will correct me, that spent 25 million on bonuses since 2007. Yep. Gerri its notes about the money, its about the intent and the planning. And dr. Steves point, looking three, four months down the road and getting ducks in order. You guys are great. Id love to keep you the whole hour. I cant. Still a lot more including your voice, your voice is important to us, we want you to facebook me or tweet me, you can send me an email by going to gerriwillis. Com. At the bottom of the hour, ill read your tweets and emails. Nurses unions across the country fired up over the shoddy practices at texas Presbyterian Hospital from the wrong protective gear to lack of isolation for Thomas Duncan. One Union President speaks to us next. We took our cameras to the crossroads of the world, times square, to hear what people had to say about ebola, including this nurse from new york. Are you concerned . Are you worried about this . Im very worried about it, i have a son, and im telling my son all the time, wash your hands, wash your hands, dont touch anything, wash your hands. When i have to open a door or something, i litally use my sleeve to cover my hand and open the door, and as soon as i get home wash with hot water two times with soap. People are so uninformed and the cdc is one step behind, they know things after the fact. Theres delayed information, people are confused. This is a big problem. Hard it can be. How. To breathe with copd . It can feel ke this. Copd includes chronic bronchitis and emphysema. Spiriva is a oncedaily inhaled. Copd maintenance treatment. That helps open my airways for a full 24 hours. You know, spiriva helps me breathe easier. Spiriva handihaler tiotropium bromide inhalation powder does not replace rescue inhalers for sudden symptoms. Tell your doctor if you have kidney problems, glaucoma, trouble urinating, or an enlarged prostate. These may worsen with spiriva. Discuss all medicines you take, even eye drops. Stop taking spiriva and seek immediate medical help if your breathing suddenly worsens, your throat or tongue swells,. You can t hives, vision changes or eye pain, or problems passing urine. Other side effects include dry mouth and constipation. Nothing can reverse copd. Include dry mouth spiriva helps me breathe better. Sfx blowing sound. Does breathing with copd. Dont wait ask your doctor about spiriva handihaler. From fashion retailers to healthcare providers, jewelers to Sporting Good stores, provide Financing Solutions for all sorts of businesses. Banking. Loyalty. Analytics. Synchrony financial. Engage with us. Gerri cracks in Health Care System in light of two Dallas Health care nurses infected with ebola, are those on the front lines adequately prepared . Representing 3 million rns is calling on the cdc for clearer, concrete guidance to ensure health care safety. Joining me is the president of the American Nurses association. Welcome to the show. Great to have you here. Tell us your thoughts on the handling of the two nurses weve been talking about so much, the two women from dallas and how their cases were handled. What do you think of it . Very unfortunate the nurses were infected. Weve learned a lot over the last two weeks, we understand the use of protective equipment was not adequate and have been talking with the cdc, there was a call with over 6,000 nurses yesterday to talk about the need for additional clarity and to make sure that the recommendations for the personal protective equipment are adequate. This is moving to full body protection from head to toe so there is no exposed area for the care of any patient that has been tested and is positive for ebola. Gerri long hearing on capitol hill with tom frieden from the cdc, and one of the Congress Persons there, im not sure if a man or woman, showed a picture of frieden in west africa dressed in the full gear but had head completely covered. Not a square inch of him was exposed. Whereas what we know about the nurses, it was a different story in the beginning. Why the disconnect . The original recommendations for when a nurse or Health Care Worker encounters a patient, this would be initial diagnosis is for very basic protective measures, and so i think where the gap has occurred is identifying then when do you move to the higher level of protective equipment . And there is that information on the cdc website. But i think what we have asked for and identified, that needs to be escalated sooner. And i think that was probably the biggest gap that we saw at the texas hospital, and again the delays, i think, that allowed nurses to be exposed were very unfortunate, and really have been corrected now, and i think as were spreading information to hospitals across that the full suits with everything from head covering to shoe covering jumpsuits that cover front and back and the double gloving and taping them to the suits are extremely important. Weve actually done very well for over two decades of preventing the transmission of infectiius diseases. Gerri its not just what people are wearing, but how they put it on and take it off. Anddmy question for you is, i know the complaints early on were the cdc is showing a link to go to but what we really need is somebody to talk to us about this, show us how were suuposed to take it off, which is the critical point. Do you feel like youre going to get the hands on treatment instead of this vague description of what youre supposed to be doing . In addition to that, thoe thats not just the cdcs responsibility. What weve been advocating as well as other Organization Says that we practice the buddy system, there is a handson demonstration as well as practice with the equipment. The four major facilities that have biocontainment facilities train the staff. It cant be from a video or lecture, you have to practice with it. Thats a very important part of the education. Gerri do you feel that the cdc has changed what theyre doing . Changing protocols. Upping the ante. Are they doing enough at this point . Theyre responding to requests that have come from the American Nurses association saying what have you learned from the gaps in texas . Its important to learn. Thats part of organizational approach to improving safety and make sure we learn from gaps that have occurred. Yes, i think theyre being very responsive to addressing our concerns. Were saying please rapidly disseminate that information. Gerri i want to show our viewers, nurses are much more likely to have exposure to patients during the process, its amazing to me, i was looking at the statistics. The nurses are hands on, front of the line here, 44 happen to nurses, 12 for doctors, 4 for nurses aides, accidental exposures to blood and body fluids. Before you go, pam, thank you thank you for what you guys do. Thank you very much. Gerri and later in the show, a look at how the hazmat suits are put together, and next, as passengers and crews from more flights are monitored for exposure. Flight attendants are calling for more protections for what could be a very dangerous profession. Stay with us. So ally bankeally no hidden fees on savings account thats right. Its just that im worried abou ok, whythat . Noidden fees, from the bk where no branes equals great ras. So i can reach ally bank 24 7, but there are24 7branches . Its just im a little reluctant to try new things. Whats wrong with trying new things . Its just im a little feel that in your muscles . Ngs. Yeah. I do. Try a new way to bank, where no branchesqualals great rates. Gerri imagine yourself being locked in an aluminum tube at 30,000 feet with somebody who has ebola. Thats what some Flight Attendants could be facing. Are they prepared . Joining me sarah nelson, the president of the association of Flight Attendants. Sarah, thanks for joining me. Thank you. Gerri how big is the risk in your view for Flight Attendants . The reality is coming into contact with the ebola virus is highly unlikely, but as long as theres any risk, we have to take this very seriously and have to act expeditiously to have procedures and equipment in place to respond in the event we encounter this on board the aircraft. Gerri do you have any medical training . We have training, we are aviation First Responders and charged with the safety, health and security of the passengers in our care, and our medical training is about immediate actions and its about calling for health care assistance, and whether thats on board the aircraft or calling to the ground to get assistance to respond to any medical issue on board. But were not health care provideers and not trained to be Health Care Providers. Gerri right, i understand the cdc is talking about having some of you wear protective clothing. Is that an answer . Phould you do that as Health Care Professionals do . We absolutely should be. The reality is if we come in contact with the ebola virus on board the aircraft. Its most likely Flight Attendants, my flying partners are the ones who are going to be in contact with that person, and we need to have protective gear on board the aircraft. That is one of the things our union is calling for is universal precaution kits for each member of the crew and two additional for medical or Health Care Providers who may step forward to assist us. Gerri what would that consist of . Medical, nonallergenic gloves, face mask, apron, equipment that would dry up small amount of a liquid spill and contain that. Sanitation wipes, and a surgical mask. Gerri sara, i ask myself every time i fly, how clean are the planes . Are they scrubbed down frequently or no . This is a concern for us. It used to be airlines employed cleannrs and a standardized process and concern by the cleaners who were employed by the airlines about keeping the aircraft clean. I think we had a higher standard of cleanliness at that time. This is all contract out work. There is not a standard that we are comfortable with, and this is one of the issues we are calling on the cdc to continue to provide the guidelines and for the government to really insist that the airlines are following cdc guideline for cleaning the aircraft. Gerri you know, i would think, i would have to think that a lot of Flight Attendants these days are saying to themselves, possibly among themselves in the galley and other places, boy, i dont want to fly or i dont want to fly particular routes or im worried or nervous. How are you feeling right now . Are you confident . Flight attendants are concerned. And any time theres an absence of information, it creates more concern, so the reality is that its highly unlikely any Flight Attendant or any passenger would come in contact with the ebola virus on a u. S. Flight, but the reality is that this is at forefront of our thought because the downside into coming into contact with it is terrible, catastrophic. Were thinking about this as we go to work. Gerri i can imagine. Not only for our families because we are charged with the passengers who come with us. We are going have a briefing on our immediate actions and were not seeing this happen quickly enough with the information, hands on for the Flight Attendants and reminders that they come to work and protective equipment on board that we want to see, and so our union is taking actions on our own to step this up. We have a Resource Center for Flight Attendants now to check for any precautions that they need to take, immediate action if they come in contact with potential ebola virus on board the aircraft. Gerri what is the appropriate protocol if there is a sick passenger on board. I heard a flight crew actually locked somebody who is sick into the bathroom. I cant imagine thats the normal thing to do. Whats the thing youre supposed to do with somebody whos sick on a flight . One of the things we need to do is get information out there. This can cause panic, right . And the response is very direct, so you need to, as quickly as possible, find out where that passenger has been coming from . If theyve been coming from affected country, you know you may be dealing with the ebola virus, if they have come in contact with ebola, you may be dealing with that. Otherwise its the flu season, people get sick on board the aircraft all the time. Flight attendants deal with this very, very well on a regular basis. If its not the ebola virus, then the flight can continue as normal, but if there is a risk pthere, then the first thing w need to do is to try to isolate that passenger, Flight Attendants should be donning that protective gear and should be reporting to the cockpit to get news to the ground and have the proper response when we can get the airplane on the ground. Gerri its a very difficult situation. I completely understand because your space is limited on an aircraft, theres not a lot you can do. Sara, thank you for coming on the show and illuminating this for us. A tough topic. Thank you, gerri. Gerri is 21 days enough time to quarantine someone exposed to ebola . One doctor says that number completely arbitrary. And there is still confusion about what protective measures hospitals should use with ebola patients. Our jeff flock is live at Medline Industries where they are packing kits to protect Health Care Workers from ebola. Youre from l. A. , traveling here, youre on the plane, are o you concerned at all about this disease . Personally, no, but the only reason why is because if anybody is sick i cover my mouth anyway. Now and people know about it. Its great that people know but at the same time, theres no reason in scaring everybody and making everybody more worried than they should be on a broad scale. Im washing my hands a lot, and i also take a lot of vitamin c and trying to keep immunity up, for whatever reason i come in contact, my body is somewhat prepared anyway. Re. Because, for me, the challenge of the srch. announcer at scottrade, we share yourassion for trading. Ths why we rebuilt scottrade elite from the ground up including a proprietary momentum indicator that makes researching stors. Because at scottrade, our passion is to power yours. Eceptionist gunderman grp is growing. Getting in a groove. Growth is gratifying. Al is to grow. Gotta get greater growth. I justalked to ups. They got expt advise, special discounts, new tenogies. Like smart pick ups. Theyll only show u when you print a label and its automatic. We save time and money. Money . Timeawesome. Awesome awesome awesome awesome all awese i love logistics. Gerri tonight, concerns over an Ebola Outbreak are fueling one companys bottom line. Our very own jeff flock is in medline illinois where their equipment is surging. Yoove got some of it on miferred. This is the protective geert workers use. Its very different. Much more serious for ebola. 3 these are some of the pieces that you see, the Hazardous Waste bag. Somm of the impermeable gowns that you see these are put together in kits which the hospitals are organized right now. This is not a publicly traded company. Take a look at one publicly tradee company. Lakeland industries. Very volatile stock, but its up 22 percent for the month. And stephanie nelson, Vice President of medline, youve seen a tremendous interest level rise in your product. Yes, in preparing for the preparedness for ebola weve seen 150 inquiries from our customers in the health market. Are they freaked out . What are they saying . Theyre concerned, but theyre they are addressing this as awareness and want to make sure they have the products. These facilities have personal protective equipment in their facilities, but theyre looking t the awareness to have greater stockpile. Again, looking compared to like take ache look how the nasdaq has done over the past month and then look to see how some of these companies have done like lakeland. Theyve had a tremendous run up. Although despite the volatility weve talked about. Youre looking at now the gear as its going into boxes. And ive got the chief nursing officer. Appropriately you have a chief nursing officer. Marty, is this gear adequate to do what it needs to do and protect Health Care Workers . What dooyou say . This gear is designed for infectious disease. So its designed to protect. The most important thing that care gives have to know though is to know how to put it on. Know how to take it off and practice it before youre in that situation that has that tension to it. So if theres a problem, it maybe the problem with the utilization of the gear. Its being docile about putting it on and taking it off so you dont contaminate yourself. Heres the other thing that i want to get to, gerri, that is the comparison between ebola because ive been talking to these folks all day who have been down these roads before with other illnesses like the flu, like other Infectious Diseases. If you compare the victims of flu and the victims of ebola, five to 20 percent of the population on the flu, so far eight people with ebola. If you look at the deaths between well, i think its between 3,000 and almost 50,000 a year for flu and so far one death for ebola. Are we making way too much of this . No. I think were desensitized to the flu. People have to understand that ebola is contacted by body fluids. The flu is carried through the air. Much more contagious. If we look at these other lines, gerri, this is not just the ebola line. Thats not just for ebola. Its for all sorts of thing. Youre concerned concerned about all sorts of diseases and illnesses that you protect against. Sure. Medline prepares products for all Infectious Diseases year long. When we have these pandemics we anticipate more needed. We put things in place to address it. If they need to ramp up even further, they say they are ready. Gerri jeff, thank you for that. Well, the family members of Thomas Duncan are set to be released from quarantine this sunday after spending 21 days in isolation. Theres a new study raising questions whether 21 days is enough. With more on this charles a professor on environmental engineering. Hes the author of that study. Sir, welcome to the show. Is tell me your view directly. Is 21 days long enough to decide to be determined that someone does not have ebola . I think it needs to be reconsidered. The 21 days was from the very first outbreak in the 1976 and more recent outbreaks including the early data on the west africa outbreak shows theres a more prolonged period of incubation times going perhaps to a month. Gerri should we be quarantining people for a month for 30 days as opposed to 21 . Boy, that will change a lot of things, a lot of situations for many families. I think it needs to be seriously considered. Its a balancing between the cost of quarantine and the benefits from protecting the Public Health and redefining that appropriate balance point is something thats a necessity. Gerri i mentioned before that Thomas Duncans family is going to end their quarantine this weekend. Should they be held back from public view longer . Should we be more patient . After all Thomas Duncan is the first person to die in america from ebola. Well, it might be more assuring if there was a degree of clinical work up of those people prior to release to see whether or not they still potential traces of ebola, antibodies in their system. Gerri how do you think how well do you think the cdc has been handling this situation . Well, what we need to recognize is Public Health in this country is really the purview of the state and local authorities, and they have the ability to call the cdc if they think its necessary. And so possibly cdc was not called in at a sufficiently early enough stage to advise the states and localities. Gerri according to to your research, theres up to a 12 percent risk that i person will develop ebolalike symptoms beyond 21 days, and i cannot tell you how many times ive heard the cdc or read on their website that 21 days is the magic number and we find that maybe thats not true either. Thanks for coming on the show tonight, charles. We appreciate your time and information. And when we come back one expert is helping businesses prepare for ebola. Hes here with his advice. And next, our economy could also become a victim of the ebola crisis, especially the fear surrounding it. We break it down and look at the impact of past crises after the break. Are you worried . A little bit. We traveled from seattle and my the transportation risk. And whats going on with flights coming out of africa and the United States and whether were properly screening people. Before they come into the states. Because i just i think that thats where are you concerned that were not screening people appropriately . I am concerned. Are you taking any precautions . Is there anything youre doing . Not yet. But im still going to be mindful of the risk. Gerri well be impact of ebola stretches beyond Health Professionals as the anxiety levels among americans rise. And that may mean even broader implications. Our struggling economy can take a direct hit. According to goldman sachs, the fear factor surrounding this deadly virus has reeked havoc on the markets. The dow down. The third diagnosis of ebola in the u. S. Now, that drop is much bigger than other pandemic concerns like sars, bird flu. After september 11, the public was scared avoiding public transportation, planes, subways. As a result the drag on the gdp from 911 was about half a percentage point. Already polls show some of those same fears already exist from ebola. Responding to rioters say theyre avoiding international travel. They would if the crisis here at home gets worse . then theres a worstcase scenario. Ebola in the u. S. Matches sars a decade ago. Hundreds of people died. Malls turned into ghost towns due to growing fears. Retail dropped 10 percent. And air traffic was worse than 9 11. Hong kong gdp was cut by more than two and a half percent. Obviously the Economic Impacts can be huge. Will ebola continue to take a toll on the markets . Whats in store . Join me jerry. Talk to me if you would about how much ebola was driving some of the hard swings in the market just this week. You know, i think ebola was a huge driver. You think about it, first of all, if you back up for a second, the market was seeing a little bit of a technical correction. Right . We all talked about that. We all knew it. From my perspective, watching my twitter feed, reading that report from goldman, it was a big contributing factor. All the friends ive talked to in the industry said there are too many unknowns for me to confidential say im going full in this market. Theyre backing off. Buy protection or removing some of their risk, telling their clients. That is triggering other stops that exasperated gerri it made the problem even worse. I want to get to the economy if we could just a second. The World Bank Says the ultimate impact could be 36 billion and thats if the situation in west africa gets worse and we dont solve that problem. Is that a realistic number innyour view . I was looking at some models and i was running some statistical models myself. Most of these outbreaks have been limited to about 400 or less. This last outbreak is about 9,000. You know, my biggest concern lies in the u. S. With our mobility with how were going to city to city and talking too different people. I think the number is a little lofty. At this point weedont have any hard facts. Things are evolving. Gerri lets talk for a second what we mean by the impact for the economy. I think its hard for people to get their arms around it. I can see some dominos. I dont want to run around the mall could that be dairnlings. Lets stay home and watch a movie instead. Maybe a work from home. Maybe im not going into the office. Maybe im not buying my lunch. How does this continue to amplify, what other dominoes could fall . You know, i think the Restaurant Industry is probably initially probably suffer. When youre in close proximity i amity. Youre sitting down, touching foods and people ive interviewed and talked to. Thats their biggest fear. Whats interesting, gerri, social media which has spread the fear more than anything may actually help us if we get some clarity, but yeah, retail i think suffers first. By the way, netflix which had a big drop might go back up. Maybe we get back home to staying home and watching movies. Gerri thats sad the reason it would do better. Im sure it would do better by itself. Thank you. My 2 cents more and its not just hospitals struggling to get their employees prepared for ebola. Businesses of all shapes and sizes are looking for advice on how to handle the virus. One doctor has advice comiig up. Are you concerned about ebola . I always worry im a mother. Yes, im concerned about it, but i dont want to freak out about it and not be able to live my life because of it. Im worried about it because all the Health Professionals that have been involved with these people are not doing with the government and the cdc has told you to do. Theyre going on cruise ships. Theyre flying on airplanes. Theyre exposing people unnecessarily when people in that business really should know better. Are you taking any precautions yourself . I carry a of pure he will. Gerri now were turning our attention to employers and how theyre confronting ebola in the workplace. An increasing number of companies are seeking legal advice to see what they should do if they find themselves in a similar situation. Welcome to the show. Dr. Miles its great to have you here. Tell us a little bit what your company does. Who are you advising and what are you telling them . Sure. International sos we support many of the marilyn as well as the Small Companies companies around the world look after their business travelers. People working overseas as well as ngos. Government organizations and schools. So its a very broad mix of gerri thats interesting. Expiates and workers. Gerri you say that all companies have a duty of care. What do you mean by that . Well, duty of care, in essence, a responsibility to ensure the safety and health of your workforce, and its an evolving precedent in the u. S. Its very common in europe as a legal precedent. But it in general means you want to ensure the support and safety of the people. And you need to put processes in place to do that. Gerri companies have some kind of responsibility to their employees on this very issue, and from what i understand, you guys have been taking a ton of calls. 1,000 cases to ebola those who want travel advice to as many that they think they have ebola. Tell me what youre hearing from people in the field. Well, youre absolutely right. Its been very dramatic overt last number of weeks. Initially we saw a lot of organizations that have operations in those infected countries. Develop plans, of course, as soon as it came to the u. S. Everyone is looking at what they need to do. And really its coming down to three things that companies are organizing around when they come to an ebola plan. First, they need to educate their people. How do they ensure theyre comfortable with the issues. Theres a lot of misinformation as youve found in the community. Gerri pardon me, dr. Miles, it must be hard to reensuring employees when we have a death in the usa and 4,000 in the affected areas. So, i mean, thats tough. Just being reassuring. What else can you do . Well, the second thing is planning for travelers. So theres a lot of organizations track their travelers. They know how to get in touch with them. If things escalate they can contact them. When they return from affected countries they can best manage them. Travee management is the second thing and the third is workplace plan. If you have a workplace, how do you control that environment and protect that environment . And risks are different around the world right now. Gerri let me ask you one more question before we have to wrap. I think there are comparisons that need to be drawn. You know, it always helps us put things in perspective when you can say, well, this flu incident or that sars incident, how does this compare with sars . I dont know if your company was in business then, but are you seeing a similar reaction . No. Absslutely. Unfortunately i was heavily involved in sars and our organization has been around for 30 years. Actually were just past the point where theres more cases of ebola than sars. And, as you know, sars had a major impact. We see unfortunately this ebola crisis evolving over many months now. Its really helping organizations to see there are other risks out there. who would have thought we would to have deal with an ebola crisis. Weve had Nuclear Issues in japan. Weve had e. We still have bird flu floating around. Theres all these things that organizations need to get their arms around. Hopefully it will improve their capabilities to support people. Gerri thank you for your time. Well be right back with my 2 cents more. Im not personally concerned. Were not concerned about our response. Im a retired military guy and were sending our fellows and ladies there. Im not sure theyre equipped for this mission. The fact it got into the United States and got out of the hospital is a big concern of mine. Because everything its a new thing. Now, theres a health care on a cruise ship. Its hard to contain stuff. I worked in the Nuclear Power industry. We can contain this. Gerri the appointment of a democratic operative to contain ebola in this country. It seems stupid. The new czar could control the media. I thought the point was to get the ebola under control, not the president s critics. And then the continuing refusal not to close our borders to west africans. The Administration Says this we cant ban people at high risk of having ebola from entering our country because people from west africa have ebola and we dont want to spread it. What . The white house is so busy covering its butt it cant even think about ours. Thats my 2 cents more. Thanks for being with us. Charles im Charles Payne and oure watching making money. Obama names an ebola czar today and a Carnival Cruise line ship has a Health Worker in quarantine who may have handled thomas eric duncan. Rich in washington with the latest. Rich. Good evening, charles. The administration has biden chief of staff to lead the response on ebola. The white house says complain has extensive federal government management experience, critics point out hes an attorney and a long time democratic operative with no health care experience. To that, the white house says president obama needs an