and ukraine must adhere to an immediate cease-fire. evidence must not be tampered with. investigators need access to the crash site. and the solemn task of returning those lost on board the plane to their loved ones needs to go forward immediately. >> here's what we know. when malaysian airlines flight 17 went down yesterday, most of the people on board, 189, were from the netherlands. president obama today identified by name one american who was also killed. the airline announcing today that they will make an initial cash payment of $5,000 to the family of each passenger. it sounds like very little amount of money. meant to cover travel expenses, immediate expenses, to the crash side. an audio recording ukrainian officials say they intercepted. and one of the voice on the tape describing debris falling from the sky and saying, quote, he's 100% sure the plane is a

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