>> she chose to bring that incident up. >> keep -- >> [ overlapping speakers ] >> she absolutely had a right to remain silent but instead she talked about an incident. >> and now backtracking it. she should go all out and have that conversation, mark. >> we'll collectively encourage oprah to talk about race more and talk about this incident in greater detail. >> she's welcome to. i think she knows how far her reach and influence is -- >> i'm personally coming down with oprah here. i'm on her side. >> smart move. >> good choice. >> what we can all agree on, though, surely, the big loser is the store -- >> yeah. >> that could make an easy sale of a $38,000 bag in the history of bag sales. do we agree? >> and defending itself on charges of racism. >> if she wanted to crush the store, she could say the name of the store.