we are so blessed to have you as an angel. and we're empty without you. we love you very much. >> so touching. my next guest survived the 9/11 attacks. he was working in the south tower when the second plane hit. his office was on the 84th floor. only four people above that impact zone survived. brian, thank you so much for being here. >> it's good to be here. >> it's been 14 years. how should we keep remembering that terrible day? >> the process is underway right now today. and you just need to -- if each individual remembers or takes in that life is precious, then the remembrance goes on all year. if you know that you're alive for a reason or somebody has passed for some other reason, we