>> haley has known the middletons for 16 years. >> they've been here many, many years, so they're just like any other family. they're just a great family. >> carol goldsmith and michael middleton met while working for a british airline. they met and married in 1980, the oldest of three children, kate was born in 1982. what i heard from other folks is she was as normal as normal could be. she came from a normal upbringing like you or i. >> just a normal working class family. they're both workers, the parents, carol and mike, so just a normal working class family. >> kate was baptized at this church. she was a brownie in the local scout group and loved being in school plays. such a normal ordinary childhood for a woman in line to one day be queen. >> i think they were a family that always did things together. they enjoyed nice holidays. they drove nice cars. but it wasn't always the case.