this is bbc news. i�*m joanna gosling. the headlines at 11am... the biggest rise in gas and electricity prices in living memory has come into effect — with the cost of an average household bill going up by almost £700 a year. it�*s either feed them or heat my house, or i don�*t eat and they eat. same as everyone else, really, it's going to bite into the budget a lot, like. what can you do? trapped. the rise in energy costs comes at the same time as a host of other bill hikes take effect. council tax, water bills and car tax are also going up for some from today. i want to do what we can to ameliorate some of that. but, you know, i�*m also honest with people that we can�*t ameliorate all of it, sadly.