We’ve discussed crapification off and on over the years. Readers lament how clothes have gone downhill. Even at the high end, fabrics, finishing and tailoring are shoddier. You are luck if that major appliance will last five years. Cars chock full of telematics look to be intended for a seven year life. Copper pans are lighter. Tools have gone downhill.
While crapified goods force you either to live with something that breaks early, forcing you to live with it, make a costly/inconvenient repair, or buy a replacement, crapfied services are an ongoing tax on your time and a stressor on already frayed nerves. I work in the same room as my mother so as to keep an eye on her and the aides (I have gotten very good at tuning out crime shows). She’s even noticed how much time I spend daily rectifying screw-ups. It used to be perhaps a half hour a week. It’s now averaging over 20 minutes a day.