Kay said: "When we had to see each other in the pod, because her hearing isn't good, she could hardly hear me. It was quite sad."
Yesterday was also a chance for Kimberley Peaks, 47, to be reunited with her mother Janet, 76, who has dementia, at Coalville Care Home in Leicestershire.
She said: "I can't tell you how lovely it was to see Mum, to finally be able to hold her hand and be close to her. I've got a playlist of her favourite songs, we listened to them together and she lifted her head and smiled at me.
"I haven't held her hand in 12 months. The isolation has affected her too - she's thinner, she's much more sleepy.