The mortgage industry does not move in unison, unlike some groups. (You’ll need sound.) But consistency is important. For example, Starbucks fans can be pretty much assured that the water that goes into the coffee, regardless of location around the world, will taste the same due to the filtration process, and brew a uniform product. Can you say the same about your originators? As a quick aside, STRATMOR offers a secret shopper program and senior advisor Brett McCracken said a lack of consistency is one of the most common findings from the program. “We recently shopped the same lender ten times with the same two scenarios. Besides the logo in the signature block of the emails we received, not much about the experiences overlapped. From how the originator approached the call to the advice we received to the follow up, it was all over the experience board. We can usually tell why one originator funds eight units a month and their colleague in the same office funds two based on those shops.” (Contact STRATMOR Group for more information about their secret shopper program.) Today’s podcast can be found here, and this week’s is sponsored by MCT. MCT’s technology and know-how continues to revolutionize how mortgage assets are priced, locked, protected, valued, and exchanged, offering clients the tools to thrive under any market condition. Employment “Freedom Mortgage is seeking the best Account Executives. We understand the best are not just product experts but, also relationship builders. We seek industry leaders. Freedom Mortgage Wholesale believes Account Executives are vital to our success. Freedom Mortgage has been creating success for 30 years. Our people and processes are time-tested giving us trusted stability… no matter market conditions. Our deep roots throughout the mortgage industry provide confidence for the future. Freedom Mortgage is 4EVER Wholesale. Join our strong group of Account Executives who average 15 years in industry and 10+ years at Freedom Mortgage. If you are the best and want to work with a financially stable company, contact Adam Middleman.”
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