Rethinking the future of work post COVID-19

COVID-19 has convincingly demonstrated that the future of work will be cloud-based and automated.
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During the pandemic, businesses scrambled to ensure staff could securely access, from their homes, the data and applications they needed to do their jobs. However, those were only steps in a process already underway, one greatly accelerated by the pandemic: digital transformation, and in particular the increasing use of cloud computing facilities and services by organisations of all sizes
A McKinsey survey in October 2020, of executives worldwide, found: “responses to COVID-19 have speeded the adoption of digital technologies by several years.” Companies have accelerated digitisation of their customer and supply-chain interactions and their internal operations by three to four years, in response to a dramatic shift by customers to online channels.

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