Dec. 30, 2020 6:00 am ET
E-commerce logistics provider Radial Inc. has notched big gains during the coronavirus pandemic, which triggered surging online order volumes while presenting new challenges as the company hustled to meet the sudden rush in demand.
New Chief Executive
Ilias Simpson
is taking what Radial learned from this singular year as it looks to 2021, when the fulfillment and software business aims to expand further and double down on the technology that helped retail customers such as Cole Haan, Ashley Stewart and Payless Worldwide Inc. cope with the upheaval.
“We were early adopters of things like curbside pickup and buy online, pickup in store,” Mr. Simpson said in an interview. “People thought we were crazy when we were doing those things years ago, and here we are in a situation now where that’s people’s lifeline for getting the products that they need.”